SmoothSale

SmoothSale, a direct cash house buyer in the UK

SmoothSale presents itself as a UK-registered direct cash house buyer. The company acquires properties using its own funds, which according to its own description gives the seller certainty and a completion date of their choosing. It operates across England and Wales and states it has funds available to buy a home at any time.

The company states it is a member of the National Association of Property Buyers (NAPB) and follows the Property Ombudsman's Code of Practice. Its directors have over a decade of experience in the property sector and have appeared in local and national media, according to the company itself. The firm indicates that its registration can be verified at Companies House and its memberships on the NAPB register.

How the cash purchase works

The process is described in three steps: the interested party enters their property details, receives a free, no-obligation cash offer, and chooses the completion date. The company assures that the offer is delivered within 24 hours and that the transaction can be completed in as little as seven days, although the seller can adjust the timeline to their moving plans.

According to SmoothSale, the sale is guaranteed if the seller accepts the offer: there are no fall-throughs or last-minute changes. The company states it covers all costs associated with the sale, including legal fees, and charges no commission to the seller. It also maintains that it matches or exceeds any genuine offer from other cash buying companies.

Situations in which it buys homes

The company lists the seller profiles it targets:

• People with financial difficulties
• Homes in repossession proceedings
• Divorce or separation
• Properties in any condition
• Inherited properties
• Health problems or changes in circumstances
• Need to cover care costs
• Relocation
• Downsizing
• Properties with a short lease

Difference compared to selling with an estate agent

SmoothSale contrasts its model with that of the traditional estate agent. It notes that a typical sale through an agent in the UK takes an average of 152 days from listing to completion, and that 31% of sellers experience at least one fall-through. By contrast, it highlights that a cash purchase removes reliance on third-party mortgages, chains, viewings, For Sale signs, negotiations and pre-sale renovation costs.

The company acknowledges that cash buyers typically pay below market value and warns that no genuine company promises 100% of the market price. In its case, it states it offers between 80% and 85% of market value and covers the seller's legal fees. It indicates that it openly explains its profit margin and its process, and does not deviate from it.

Support and verification

The SmoothSale team states it guides the seller at every step, commissions RICS surveyor valuations and recommends independent solicitors. The company assures that its phone lines are available 24 hours a day, seven days a week, and that the interested party can request proof of funds and accreditation certificates at any time.

The firm publishes customer case studies, including that of a couple from Leeds who needed to sell urgently due to a relocation: they received an offer within 24 hours and completed in 10 days, which allowed them to buy their new home without bridging finance. In another case, a client who had inherited a property in Bradford and had been unable to sell it through an agency for four months sold it to SmoothSale in three weeks, avoiding complications in the probate process.

Geographic coverage

SmoothSale operates in England and Wales and mentions among its areas of operation Bristol, Birmingham, Bradford, Brighton, Coventry, Doncaster, Exeter, Hull, Leeds, Leicester, Liverpool, London, Manchester, Newcastle, Norfolk, Nottingham, Peterborough, Sheffield and York.

Location and contact

Email: info@smoothsale.co.uk · Hours: Monday to Friday 09:00 to 17:30; phone lines available 24/7