Bettermove

Bettermove: direct purchase and sale to investors with no fees

Bettermove is a British property buying and selling company that offers homeowners two ways to sell without paying estate agency fees. The company, established in 2014, operates from Leeds and presents itself as a member of The Property Ombudsman (TPOS) and the National Association of Property Buyers (NAPB), as well as being registered with the Information Commissioner's Office (ICO).

Two sale options

The first option is a direct purchase: Bettermove buys the property with its own funds, with no intermediaries or buying chains, and offers a guaranteed price. According to the company's information, such offers are typically around 80% of market value, as a trade-off for a secure, fee-free sale. The second option is selling through its investor network: a group of more than 45,000 verified, cash-ready buyers who compete for the property. In this case, the company states that its network usually achieves up to 93% of market value and that the commitment to the seller is only 30 days.

In both cases, Bettermove covers legal costs if one of its recommended solicitors is used and charges no estate agency commission, no commission at all and no upfront fees to the seller. The company defines "no fees" as the absence of estate agency fees, commissions or advance payments charged to the seller.

Property types and situations handled

The company buys all types of homes: houses, flats, tenanted properties, property portfolios, HMOs (houses in multiple occupation), unsellable homes and properties in poor condition. It also targets owners who need a quick sale for various reasons: houses that are not selling, inheritances, divorces, sales without an estate agent, sales without fees, risk of repossession, broken buying chains or part exchanges.

Bettermove works with different profiles: private sellers, landlords who want a discreet sale that is respectful of tenants, estate agents who need to rescue stalled transactions or unmortgageable properties, and developers who want to sell new-build or refurbished units through the investor network.

Sale process and timescales

The process begins by entering the postcode and some property details, a step the company estimates takes less than 60 seconds and with no obligation. The team then values the property and presents a cash offer or the investor network options. The seller chooses the completion date and Bettermove handles the paperwork and the transfer of funds. In the direct purchase option, the company states that exchange can take place within 24 hours and completion within 7 days, although it adapts to the timescales the seller needs, whether 7 days or 6 months.

The company does not require repairs, decoration or surveys from the seller, and does not carry out viewings or impose property chains. According to its data, it has sold more than 5,000 homes without charging fees and has a rating of 4.7 on Trustpilot.

Team and customer service

The team includes roles such as Rory (Operations Manager), Julia (Head of Sales & Progression), Elliott and Tom (Senior Account Managers), Kate (Executive Assistant) and Adele (Senior Associate). The company is available by phone Monday to Saturday, 8:00 to 20:00, and also offers support via WhatsApp. It has an AI property advisor for instant answers about sales, valuations and the process.

Corporate structure and registration details

Bettermove is a trading name of Blootek Ventures Limited, part of the Bettermove Group of Companies. It is registered in England and Wales with company number 11833187 and its registered address is 20-22 Bridge End, Leeds, LS1 4DJ. The company offers a referral programme that pays £100 for each instruction.

Location and contact

20-22 Bridge End, Leeds, LS1 4DJ · Phone: 0330 004 0050 · Email: hello@bettermove.co.uk