The Medical Negligence Experts

The Medical Negligence Experts: medical negligence claims in the UK

The Medical Negligence Experts is a British service that works with a nationwide network of specialist medical negligence solicitors. Its role is to connect people who have suffered harm or illness as a result of the actions of healthcare professionals with the appropriate law firm to handle a compensation claim. The firm presents itself as a team with years of experience in dealing with those affected by the medical industry, both in the public NHS sector and in the private sector.

Types of medical negligence covered

The service covers a wide range of claims, from general clinical negligence to very specific cases. The categories it details include:

• Surgical negligence: failed surgery, unnecessary procedures, amputations, cosmetic surgery, hip, knee, spinal and orthopaedic operations.
• Hospital negligence: A&E, inadequate treatment, lost medical records, misread test results, physiotherapy, stroke and sepsis.
• Pregnancy and birth: pregnancy negligence, birth injuries, cerebral palsy, forceps delivery, gynaecology, midwifery, sterilisation and stillbirths.
• Doctors and general practice: GP negligence, medical malpractice, delays in diagnosis and misdiagnosis.
• Pharmacy: dispensing errors in community pharmacy, incorrect medication, prescription errors and pharmaceutical negligence.
• Other areas: care home negligence, ophthalmology, dentistry and cauda equina syndrome.

What is considered medical negligence

The company defines medical negligence as personal injury caused by a healthcare professional due to an avoidable problem. This definition applies whether the professional works for the NHS or privately. The site distinguishes between medical accidents, avoidable problems, misdiagnosis and malpractice. In the case of misdiagnosis, it notes that it can occur due to ambiguous results or human error, and that any incorrect and avoidable interpretation of tests constitutes grounds for a claim. Malpractice is described as any situation in which a professional or institution fails to meet its legal obligations to patients, whether by not taking the patient seriously, misdiagnosing them or, in extreme cases, performing the wrong surgery.

How the No Win, No Fee agreement works

The service operates primarily under No Win, No Fee agreements. According to the information published, the client does not pay legal fees to their solicitor unless they win the case. The company states that, typically, clients pay 25% of the compensation amount recovered, including VAT, although the percentage may vary depending on individual circumstances. It also mentions the possibility of cancellation fees if the terms of the agreement are not respected. In addition to this type of agreement, the service has After the Event (ATE) legal protection insurance.

The firm stresses that, in these cases, the defendant — the medical industry — usually covers legal costs, while the client assumes the success fee percentage on the compensation obtained. With this model, the financial risk falls on the solicitor, who only gets paid if the claim succeeds.

Claims process and coverage

The site describes the medical negligence claims process in the UK as a longer and more complex procedure than other personal injury claims. The company offers a free claim assessment and a call-back service. The contact form requests first name, surname, phone number and claim category, with options including care homes, cosmetic, dental, eye surgery, GP, gynaecology and urology, hospital negligence, pharmacy, pregnancy and birth, among others.

A relevant limitation expressly stated is that they cannot handle clinical negligence claims relating to mental health; they can only help where a physical injury has occurred.

Service and availability

The service presents itself as a UK-based firm, available seven days a week. The contact phone number listed on the website is 0161 413 8761, and there is the option to request a call back. The company states that its goal is to simplify the claims process and obtain the maximum compensation for the client.