claims.co.uk

claims.co.uk: personal injury claims in the UK

claims.co.uk is a British website dedicated to personal injury compensation claims. Its activity focuses on facilitating access to lawyers specialising in this field, with the promise that the user does not pay if the case is not won (no win no fee). The site offers free, no-obligation advice through UK-based legal advisers.

How the service works

The process begins when the user submits their details through a contact form. At that point, claims.co.uk puts the interested party in touch with its partners, including National Accident Helpline, a brand of National Accident Law, a regulated personal injury law firm. The site insists that information is treated confidentially and that submitting the form implies consent to be contacted by these partners.

The website also offers the possibility of calling a free phone number to receive immediate advice. According to the site's own presentation, legal advisers can provide guidance on the viability of the claim and its potential value.

Types of claims covered

The claims.co.uk catalogue covers a wide variety of accidents and situations that can give rise to compensation. The information is organised into several main categories:

• Accident injuries: includes injuries to the ankle, arm, back, chest, elbow, eye, groin, hand, head, hip, knee, leg, ligaments and tendons, loss of vision, lung damage, neck, nerves, ribs, as well as slips, trips and falls.
• Accidents at work: covers occupational diseases such as asbestosis, asbestos-related lung cancer, mesothelioma, pleural thickening, occupational asthma and occupational cancer. Also accidents in construction, factories, farms, warehouses, offices, kitchens, falls from height, manual handling injuries, carpal tunnel syndrome, dermatitis, hearing loss, tinnitus, needlestick injuries and vibration white finger.
• Road traffic accidents: includes bicycle, bus, car accidents, uninsured drivers, fatal accidents, lorries, pedestrian accidents, motorcycles, passengers, pedestrians, stolen cars, taxis and whiplash.
• Medical negligence: covers birth injuries (cerebral palsy, Erb's palsy, perineal and vaginal tears, stillbirth), clinical negligence (cosmetic treatments, botox, dental negligence, NHS negligence, optical negligence, misdiagnosis, A&E negligence, anaesthesia, bariatric surgery, cardiology, hip dysplasia, delayed surgery, epilepsy, gallbladder, group B strep, gynaecology, hernia, kidney, meningitis, MRSA, paediatric negligence, prescription errors, pressure ulcers, private hospital, pulmonary embolism, radiology, sepsis, stroke, surgical mesh) and health problems such as cancer, chronic pain, dermatitis, diabetes, mental health and post-traumatic stress disorder.
• Other claims: animal attacks, beauty salon injuries, cosmetic treatments, piercings, cafés, carbon monoxide poisoning, child injuries, bouncy castles, claims against the council, defective products, electric scooters, food poisoning, hairdressing, holidays, hotels, parks, police abuse, psychological injuries, post-traumatic stress disorder, schools, accidents at sea, sexual abuse, work-related stress, sunbeds and tenant injuries.

Information resources for claimants

The site provides users with a resources section containing detailed guides on the claims process. Topics covered include: how long it takes to resolve a claim, how much you can get, whether compensation is taxable, legal time limits, what evidence is needed, what civil liability is, who can claim, the claims process, pre-existing conditions, the pre-action protocol, whether compensation affects benefits and how much is paid per stitch.

Practical aspects are also addressed, such as accepting the first offer, the expected amount, what to do if you are unhappy with the offer, how to challenge it and what happens if you lose the case.

Commitment to training and the community

claims.co.uk organises an annual engineering award for students, called "Engineering for Access", and a recognition award for nursing students, the "Student Nurse Recognition Award". The company also maintains a section with information about its team and its history.

Business model and guarantees

claims.co.uk's proposition is based on the no win no fee formula: if the case does not succeed, the client pays nothing. The site states that it has decades of experience in personal injury claims and has handled tens of thousands of cases. The legal advisers, based in the UK, offer quick and helpful guidance on the claim, including its potential value. The company insists that the user will be in good hands when entrusting their data to its partners, including National Accident Helpline.

Location and contact

Phone: 0800 234 6438