Assist Mobility UK

Assist Mobility UK, rollator and mobility aid specialist

Assist Mobility UK is a British retailer dedicated to the sale of rollators, walkers and mobility accessories. Its catalogue is organised by product type (outdoor, lightweight, off-road, indoor, forearm, carbon fibre and bariatric), by budget and by brand, and also includes walking sticks and wheelchairs.

The company presents itself as a supplier with in-depth knowledge of the products it sells and with more than 2,000 five-star reviews, according to its own communication. It offers free delivery on orders over £100 and a telephone support service for queries about items.

Brands and models available

The range covers international names in the sector. Among the brands distributed are byACRE, Trust Care, Topro, Rehasense, Drive, Saljol, Trionic, Mobilex, Rollz and Sunrise. Some of the models featured on the website are:

• byACRE Carbon Ultralight: carbon fibre rollator weighing 4.8 kg, presented as the lightest in the world, with backrest and bag included.
• byACRE Carbon Overland: off-road model weighing 6.7 kg, also with a carbon fibre frame.
• byACRE Nordic Pioneer: outdoor rollator with a scratch-resistant EPP foam frame, designed and sustainably manufactured in Europe.
• Trust Care Let's Go Out: outdoor rollator with bag and backrest strap included, no assembly required.
• Trust Care Let's Go Rollator: compact design for tight spaces, corridors and small homes.
• Trust Care Let's Dream: stable indoor rollator, designed for carrying objects around the home.
• Trust Care Let's Fly: lightweight outdoor rollator with an award-winning Scandinavian design.
• Trust Care Let's Go Indoor: indoor model with more than 150,000 units sold worldwide, according to the company.
• Rehasense Space LX: ultra-lightweight rollator weighing 5.7 kg with an aluminium frame.
• Rehasense Space I Pixel: indoor model weighing 5.2 kg, easy to manoeuvre at home.
• Saljol Page Indoor: indoor rollator with 360° manoeuvrability and built-in tray.

Accessories and components

In addition to rollators, the shop sells accessories specific to different brands and models, such as those for byACRE (Ultralight, Overland and Pioneer), Trust Care (Let's Fly, Let's Go Out and Let's Move), Rehasense, Rollz, Saljol, Sunrise, Topro and Dietz. It also offers spare parts for byACRE, Trust Care and Rehasense.

Product trials and demonstrations

Assist Mobility UK makes product selection easier through several channels: a showroom in the Cotswolds, online video demonstrations and the possibility of trying rollators at the customer's home. The company also organises pop-ups and byACRE brand meet-ups.

Guides and resources for users

The website includes a rollator buyer's guide, guides specific to conditions such as spinal problems, arthritis and multiple sclerosis, and a selection of recommended brands. It also publishes customer stories, such as that of Anji and her London Marathon with multiple sclerosis, or experiences of use with the Overland and Ultralight models.

Purchasing information and services

The shop offers free delivery on orders over £100, information on VAT relief, returns policy and warranties, and quotes for businesses and charities. Customer service is available by phone.

Location and contact

Phone: 020 8638 6308 · Email: sales@assistmobility.co.uk · Hours: Monday to Sunday: 09:00-18:00