New Victoria Hospital

New Victoria Hospital, a private charitable hospital in Kingston upon Thames

New Victoria Hospital is a private charitable hospital located in Kingston upon Thames, in south west London. It has served the local community since 1898 and, according to its own presentation, patients consistently rank it among London's top private hospitals. Its activity focuses on outpatient consultations, surgery, diagnostic tests and clinical support services, with a team of consultant specialists.

Specialities and treatments

The hospital organises its range of treatments and specialities by body regions, including head and neck; chest and upper back; shoulders, arms and hands; stomach; hips, groin and lower back; legs and knees; feet and ankles; and whole body and skin. The centre's specialists cover areas ranging from joint surgery to urology, as well as digestive health and gynaecology.

Consultations, diagnostics and clinical services

The service portfolio includes outpatient consultations, a private GP service and physiotherapy. The hospital has 15 consulting rooms, a cardiac diagnostic unit, 6 treatment and diagnostic rooms, a day surgery unit with 14 independent bays, 19 individual private rooms with en-suite bathrooms, 3 operating theatres and an endoscopy theatre. Imaging tests available include X-ray, computed tomography (CT) and magnetic resonance imaging (MRI), and the centre has its own pharmacy.

Declared care limitations

The hospital does not have an Accident & Emergency (A&E) department, an intensive care unit (ICU) or a high dependency unit (HDU). Critically ill or unstable patients should go to their corresponding NHS hospital.

Access, prices and financing

The centre offers different routes to care, from fixed-price treatments to interest-free loans, and covers both direct payment by the patient and health insurance coverage. Pricing information is organised into specific sections for self-paying patients, insured patients and account settlement, and includes a list of prices for the outpatient department service.

History and management

The hospital's activity dates back to 1898. The organisation publishes information about its history, its executive team and its board of directors, as well as a carbon reduction plan and content on governance and infection control. It also has a patient portal that provides confidential and secure access to health information from your electronic medical record (EMR).

Practical information for visitors

The hospital has free parking, and visitors using it must register their vehicle at reception to avoid a parking charge notice. The website details aspects such as preparing for your visit, receiving visitors, rooms and dining menus, as well as patient satisfaction. For professionals, there is a specific area for GPs and allied health professionals, with information on referrals, surgical seminars, events and practising privileges for consultants.

Location and contact

184 Coombe Lane West, Kingston upon Thames KT2 7EG · Telephone: 02045798350