5 Star Windows & Conservatories

5 Star Windows & Conservatories: UPVC and aluminium joinery in the West Midlands

5 Star Windows & Conservatories is a family-run company with over 23 years of experience in the manufacture and installation of windows, doors, conservatories, orangeries, extensions and roofs. It operates from the West Midlands region and has showrooms in Kidderminster, Worcester and Telford. The firm states it has completed 40,000 installations and claims that more than 98% of its customers would recommend it.

Windows: materials, collections and styles

The window catalogue is organised by materials, collections and styles. In terms of materials, it offers UPVC and aluminium windows. Collections include Extreme UPVC, Envisage Flush, Residence UPVC, Eclipse Aluminium and Origin Aluminium. Available styles cover casement, sliding sash, fixed, French, shaped and gable, tilt & turn, flush, bay & bow and cottage windows. The company also sells glazing solutions such as double glazing, secondary glazing and decorative glazing, as well as privacy options.

Doors: composite, UPVC and aluminium

The door range is divided by materials (composite, UPVC and aluminium), collections (Front & Back Doors, Feature Doors, Forté, Palladio, Fuzion and Origin) and styles (bi-folding, corner, triple track, patio, French, stable, internal, porches and door canopies). The website includes a door designer and guides to buying, security and guarantees.

Living spaces: conservatories, orangeries and extensions

Within the living spaces section, the company offers conservatories, orangeries, house extensions and glass extensions, as well as the hup! system. Conservatories are classified by roof type (glass, tiled or solid) and by style (lean-to, Edwardian, Victorian and gable). It also sells conservatory upgrades, which the company says can be completed in five days. The hup! system is presented as a solution for conservatories, extensions and orangeries, with its own technology and wall finishes.

Roofs and outdoor

In the roofing area, the offer includes replacement tiled roofs, glass roofs, flat roofs and skylights, as well as lantern roofs and roofline elements (fascia, soffit and guttering). For outdoor living, the company distributes verandas and pergolas, composite cladding, balustrades and balconies, as well as spas and swimspas from the Passion Spas, Signature, Pure, Modern, Exclusive Spa, Sports Swimpas, Fitness, Grizzly Spa and Turbine collections.

Guarantee, finance and certifications

The company offers a 20-year guarantee on its products and installation services. It provides finance and presents itself as a FENSA Approved Installer. It also sells Yale SensCheck™ technology for windows and doors.

Showrooms and customer care

5 Star Windows & Conservatories has three showrooms: Kidderminster, Worcester and Telford. The company offers customer care, service call requests, buying guides and a recommend a friend programme. It also has an aftercare service and complaints procedures.