K2 Recovery

Vehicle recovery and workshop in Kettering

K2 Recovery is a company based in Kettering (Northamptonshire) that combines vehicle recovery and workshop services. According to its presentation, it serves customers across the Midlands and further afield, with trained staff and its own equipment to rescue, repair, maintain and deliver vehicles.

The company summarises its activity in three areas: repair, rescue and maintenance. Its operations are organised around vehicle recovery, roadworks recovery and workshop service for commercial vehicles.

Recovery and assistance services

• 24-hour recovery: service available 24 hours a day, 7 days a week, 365 days a year.
• Roadworks recovery: the company presents itself as a registered and approved contractor for this type of operation and notes that it has received a national industry award. The site also displays an average call-to-clear time indicator.
• Commercial vehicle repair and maintenance: service or repair for all types of vehicle.

Customer profile and area of operation

The company works both for individuals who suffer a breakdown or an incident on the road and in the context of roadworks operations. The testimonials on its website mention operations on roads such as the M25, M27, M42, M6 and A3, and coordinated work with roadside assistance services and the Highways Agency. In several cases, it describes the recovery of electric vehicles to charging points and assistance to drivers accompanied by children or pets.

Team and customer service

Customer comments highlight the speed of response, communication during assistance and the staff's manner. Several operatives are mentioned by name, including Stewart, Tony, Nav, Ash, Dean, Brian, James, Michael, Steve, Chris S and Ashley. The company maintains a base in Kettering and, according to the testimonials, has also operated from a base at Rownhams Services and from a depot near Ripley (Surrey).

Location and contact

10 Telford Way, Telford Way Industrial Estate, Kettering, Northants. NN16 8UN · Phone: 01536 416 997 · Email: info@k2recovery.co.uk · Hours: Recovery 24 hours, 7 days a week, 365 days a year; workshop available around the clock