Screen Doctor

Screen Doctor: Apple screen repair and refurbishment in Keighley

Screen Doctor is a British company with a physical store in Keighley (BD21 1ND) dedicated to the repair, refurbishment and recycling of Apple device screens. Its activity combines the sale of refurbished screens with direct technical service to the customer, both in store and by posting the device.

From 'Gizmo Wishlist' to Screen Doctor

The company began trading in 2014 under the name 'Gizmo Wishlist', repairing devices. According to its own account, difficulties in finding reliable suppliers of replacement screens led them to develop their own refurbished screens. After a period of testing and refinement, the business was rebranded as Screen Doctor and focused on refurbishment. Seven years later, the company moved its operations from a small workshop to a commercial premises where it combines the shop and the workshop.

Refurbished screens for iPhone, iPad and Apple Watch

The refurbished screen catalogue is organised by device families and generations:

• iPhone: 6, 7, 8, X, 11, 12, 13, 14, 15, 16 and 17 series.
• iPad: Air, Mini and Pro series.
• Apple Watch: screens for the Apple watch.

The company states that it does not deal with aftermarket screens due to their unreliability and the long-term problems they say these present. Its stated aim is for refurbished screens to be as close as possible to original ones.

Services: repair, refurbish, recycle

Screen Doctor structures its offering into four lines:

• Buy screens: sale of OEM quality refurbished screens for repair shops and professionals.
• Refurbishment: restoration of damaged screens or part exchange for a refurbished screen.
• Repair: in-store or postal service, with over a decade of experience according to the company.
• Recycling: purchase of broken screens through a recycling programme.

The company states that it offers several shipping options and fast turnaround times, and that the screens supplied are covered by a warranty.

Customer profile and professional approach

Part of its proposition is aimed at other repair businesses, to which it offers refurbished screens at competitive prices and with fast turnaround times so they do not have to rely on stock or slow payments. The company also serves end customers who send in their iPhone, iPad or Apple Watch for repair.

Warranty and customer reviews

Screen Doctor states that all screens it supplies, across any of its services, are covered by a one-year warranty. In the reviews section, one customer highlights the well-equipped workshop and the clear explanation of the fault, and another mentions the replacement of an Apple Watch Series 5 battery at a lower price than Apple. The company collects these reviews on its website.

Location and contact

7-9 Broomhill Avenue, Keighley, BD21 1ND · Phone: 01535 509 091 · Email: contact@screen-doctor.co.uk · Opening hours: Monday to Friday: 9:00-17:00