FlyinAir

FlyinAir, flight agency based in Ipswich

FlyinAir is an online travel agency established in Ipswich, Suffolk (United Kingdom), focusing its activity on the sale of airline tickets and the management of bookings to destinations in Asia and the Middle East. Its catalogue is organised around specific routes to Pakistan, India, Turkey and the United Arab Emirates, with a search engine that allows filtering by type of journey, number of passengers and cabin class.

Published routes and fares

The website displays a list of reference fares for its most requested destinations. In Pakistan, Karachi, Lahore, Multan and Peshawar are listed; in India, Delhi, Mumbai, Ahmedabad and Goa. Connections to Istanbul and Dubai are also advertised. The prices indicated at the time of analysis started at £299 for Karachi, £319 for Lahore, £389 for Multan, £399 for Peshawar, £418 for Delhi, £463 for Mumbai, £500 for Ahmedabad, £546 for Goa, £115 for Istanbul and £275 for Dubai. The agency notes that these fares correspond to limited-time offers and that booking a flight gives access to a £25 voucher.

Services beyond the ticket

In addition to issuing tickets, FlyinAir sells complete travel packages combining flights, hotels and customised tour plans. The company also offers assistance with visa processing and describes its ticket offering as flexible and refundable. The booking process is presented in three steps: choosing the destination, searching and comparing flights among partner airlines, and confirmation with the trip details.

Change and cancellation policy and price transparency

According to the published information, customers can change or cancel their booking by contacting the agency by phone or email; refund conditions are detailed in its refund policy. In the event of cancellation by the airline, the company states that the passenger is entitled to a full refund or rebooking on the next available flight at no additional cost. Regarding prices, FlyinAir states that it does not apply hidden charges and that any supplement, such as baggage or seat selection, is communicated before completing the purchase.

Customer service

The agency declares that it offers customer service 24 hours a day, every day, via phone, email, live chat and social media. Its head office is located at 50 Princes Street, Ipswich, Suffolk, IP1 1RJ.

Location and contact

50 Princes Street, Ipswich, Suffolk, IP1 1RJ