T.H. March Insurance Broker

T.H. March, specialist broker in jewellery and watch insurance

T.H. March Insurance Broker is a British insurance broker focused on protecting jewellery, watches and valuables, both for individuals and for professionals in the trade. The firm presents itself as the UK's largest specialist jewellery insurance broker and states it has been operating in this field since 1887. It is an employee-owned company and holds the Chartered Insurance Broker designation.

Cover for individuals

The personal range includes specific insurance for jewellery, rings, watches, collections and specialist valuables. It also offers home, wedding, life and critical illness, income protection and private medical insurance, as well as a line of services for high-net-worth clients. The company states that its personal jewellery policies cover accidental damage, loss and theft worldwide and that no excess applies.

Solutions for the jewellery trade

On the commercial side, the broker offers products such as the Jewellers' Block policy, pawnbroker's insurance, March Guard cover for jewellers, the SaferGems programme, insurance for jewellery designers and makers, March Insurance Solutions, cyber insurance and policies for fine art and antique dealers. The company says it works closely with the jewellery trade and serves thousands of customers every year.

Claims service

The firm highlights its claims handling service: when a claim occurs, it seeks to repair or replace jewellery and watches through the customer's usual jeweller whenever possible, rather than issuing a voucher redeemable at a store designated by the insurer. Each case has a dedicated claims handler and the company states it has designed processes to simplify the procedure.

Structure and business model

T.H. March operates as an employee-owned company, which according to its own presentation means that every employee has a stake in the business. The firm has been recognised as one of the UK's top insurance employers, according to its own announcement. Its UK-based staff advise on cover and protection of valuables by phone, email or online chat.

Featured products and recent activity

Among its featured products is life and critical illness insurance, which pays a sum in the event of death or critical illness. The company has also recently launched wedding insurance in partnership with ShieldMy Insurance Services. Its website includes a help centre, sections for managing policies, making claims and submitting valuation documents.