Freedom Insurance Services

Travel insurance for pre-existing medical conditions

Freedom Insurance Services is a British company specialising in travel and holiday insurance for people with pre-existing medical conditions. Its activity focuses on offering cover to travellers who, due to their health status, find it difficult to take out conventional policies. The company has been operating since 2002 and has more than twenty years of experience in the UK travel insurance market.

The website states that the company has served hundreds of thousands of customers and that 98% of them rated it as Excellent or Great. It also shows an average rating of 4.8 out of 5 based on more than 3,000 reviews on Feefo.

Products and cover

Freedom Insurance Services' catalogue is organised into several options:

• Single trip travel insurance: cover for a single trip in the UK, Europe or worldwide destinations, with a duration of up to 365 days.
• Annual multi-trip insurance: an annual policy covering multiple trips in Europe or worldwide.
• Medical travel insurance: designed specifically for people with pre-existing conditions, with options for cancer (including bowel cancer, breast cancer, myeloma and prostate cancer), heart and circulatory conditions (angina, heart attack, high blood pressure, high cholesterol), neurological and mental health disorders (mental health, Parkinson's disease, stroke), respiratory conditions (asthma) and chronic illnesses (diabetes, epilepsy, kidney disease, lupus).
• Gadget cover: protection for electronic devices during the trip.
• Cruise insurance: specific cover for cruise travel.
• Destinations: Europe, USA and rest of the world.
• Specific profiles: travellers who are already travelling, travelling for treatment, over 50s and over 80s.

Cover includes cancellation and curtailment up to £15,000, emergency medical expenses and repatriation up to £10 million, missed departure up to £2,500, baggage and personal belongings up to £3,000, and excess from £0. Cover is per person, per trip.

Customer service and support

Freedom Insurance Services has a UK-based contact centre that offers telephone support to compare insurance, review cover and obtain quotes. The team is prepared to assist travellers with diverse medical and personal circumstances, with the aim of making it easier to take out suitable cover.

CHEW Insurance: car hire excess insurance

CHEW Insurance, specialising in car hire excess insurance, is part of Freedom Insurance Services. This product protects the customer against the excess costs that the car hire company could charge in the event of damage or theft of the hired car. The integration of CHEW brings more than twenty years of experience in the UK travel insurance market.

Editorial content and guides

The Freedom Insurance Services website includes a section of guides and tips on travelling with medical conditions, with articles such as comparing travel insurance or considering Turkey as a European destination for insurance. It also offers information on the Global Health Insurance Card (GHIC), how to make a claim and the policy wording.

Location and contact

Phone: 01223 446 914 · Email: services@freedominsure.co.uk