Forever-Always

Forever-Always: 3D photo crystal engraving from Huntingdon

Forever-Always is a family business run by Shaun and Sarah from their studio in Huntingdon, Cambridgeshire. The company has spent four years dedicated exclusively to creating personalised gifts consisting of photographs engraved in three dimensions inside optical crystal. To date it has produced more than 15,000 pieces, all of them engraved, checked and packaged by the owners themselves before dispatch.

The engraving process and the technology used

The method is based on a precision laser that acts beneath the surface of the crystal. Instead of printing the image on an outer face, the laser generates up to 15 million individual points inside a block of K9 optical glass, reproducing the photograph with real depth. According to the company, this permanent engraving does not fade, scratch or peel off, unlike a flat print or a 2D engraving. The result is a three-dimensional object that preserves the image inside the crystal.

Catalogue of shapes and products

The range is organised by occasion and by shape. Among the available pieces are:

• 3D crystals in the shape of a heart, tall rectangle, wide rectangle and cube.
• Bone-shaped crystal for dog photographs, in two variants.
• Prestige Iceberg model.
• Memorial candle with 3D crystal.
• 2D Christmas ornament with photograph.
• Leather keyrings with 3D crystal heart, rectangular keyring and heart-shaped keyring.
• Necklaces with silver chain and heart-shaped crystal pendant or glass photo pendant.
• LED light bases to display the pieces.

The catalogue shown on the site indicated prices from £40.00 for the 3D cube up to £99.99 for the bone-shaped crystals for pets, including £59.99 for the rectangles, £69.99 for the heart, £79.99 for the memorial candle and £80.99 for the Prestige Iceberg model. These figures correspond to the information published at the time of the analysis and may vary.

Personalisation and preview

The customer chooses the shape, uploads a photograph — it can come from a mobile phone or even be a capture of a printed photo —, positions it and adds text at no extra cost. The company offers a free digital preview: if the corresponding box is ticked when placing the order, Forever-Always sends a preview by email within 24 hours. Engraving does not begin until the customer gives their approval. This system is presented as a central part of the service, aimed at ensuring the final result matches expectations.

Shipping and guarantee

Free UK delivery is made within 2 to 3 working days. For those who need the product urgently, there is a 24-hour delivery option selectable during the purchase process. The company declares a full no-quibble refund guarantee in case of dissatisfaction.

Reviews and recognition

Forever-Always has more than 500 excellent reviews on Trustpilot, an independent customer review platform. The company attributes this volume of positive reviews to the attention given to each order, noting that it understands the personal significance of these objects in contexts such as wedding anniversaries, pet bereavement or the loss of family members.

Occasions and uses

The crystals are marketed for a wide variety of moments: anniversaries, memorials, births, christenings, graduations, retirements, weddings and memories of deceased pets. The company organises part of its catalogue into specific categories such as memorial crystals, pet crystals, anniversary gifts, wedding crystals, new baby and christening, graduation and retirement.

Location and contact

Phone: 07971 040063 · Email: shaun@forever-always.co.uk