HomeShield Direct

HomeShield Direct: home appliance protection plans in the UK

HomeShield Direct is a British company specialising in home appliance protection. Its activity focuses on offering cover plans that protect households against breakdowns, leaks, and unexpected repairs, with the option to repair or replace the appliance when necessary. The company presents itself as a trusted provider for thousands of households across the UK and states it has repaired or replaced over 100,000 appliances, with more than 500,000 appliances covered.

What it covers

HomeShield Direct's plans are designed to cover a range of common household appliances. Among the equipment that can be protected are:

• Washing machines: cover for leaks, faults, and breakdowns.
• Dishwashers: protection against breakdowns to keep the kitchen running.
• Ovens: cover against faults and repairs.
• Fridge-freezers: protection against unexpected breakdowns.
• Dryers: cover so laundry doesn't become complicated after a breakdown.
• TVs, microwaves, and other devices: the option to cover several appliances with a single plan.

Pricing and conditions

According to published information, plan prices start at £13 per month and discounts are available. The company states that customers can get a quick quote through its website or by talking to a UK-based member of staff.

Customer service

HomeShield Direct highlights that its customer service team is made up of real people based in the UK, available to help customers understand coverage options and resolve queries. The company makes it easy to get in touch by email and phone, and offers a form on its website to request information or a quote.

Corporate details

HomeShield Direct Limited is a company registered in England and Wales with number 10175420. Its registered office is at 168 Church Road, Hove, BN3 2DL. Its operational headquarters or head office is located at Heversham House, 20-22 Boundary Road, Hove, East Sussex, BN3 4EF.

Location and contact

Heversham House, 20-22 Boundary Road, Hove, East Sussex, BN3 4EF · Phone: 0345 5570 700 · Email: info@homeshielddirect.co.uk