Health Emporium

Health Emporium, natural health store in Hitchin

Health Emporium is an independent natural health store established in the UK since 2006. Its activity combines the sale of supplements, natural cosmetics and wellness products with an advisory service staffed by professionals. The company presents itself as a retailer that selects tried-and-tested brands and products, and offers direct customer service instead of redirecting it to call centres.

Catalogue organised by health concerns

The store structures its offering according to customer needs. The available categories include the following:

• Seasonal
• Anti-Aging
• Cardiovascular & Heart Health
• CBD
• Children
• Body Systems
• Digestion and Probiotics
• Eye Health
• Fertility
• Hair
• Immunity and Energy
• Joints & Bones
• Make Up
• Men's Products
• Mind, Mood and Sleep
• Oral Hygiene
• Prostate Health
• Skin Problems
• Weight
• Women's Products

In addition, the catalogue can be browsed by brand, including BioCare, Nature's Plus, Lavera, Viridian, HMD, Terranova, Nature's Answer, Dr Hauschka (formerly New Era), Tissue Salts, The Health Factory, A. Vogel, Salus, CherryActive, WEI Patches, Weleda, Solgar Vitamins and Lamberts.

Featured products and new arrivals

The website highlights several products and promotions. Featured items include a product with 2000 mg of plant sterols, presented as clinically proven to lower cholesterol, and Alaskan fish oil. The return of Artrosilium and Presto Gel is also announced, and a range of vitamin E skincare from Italy is promoted. The store offers a 15% discount when purchasing three bottles of Nano Mineral. In the new arrivals section, there are references from Fushi Wellbeing, such as organic sweet almond oil 100 ml, Stimulator herbal shampoo and conditioner 230 ml, organic St John's Wort, organic slippery elm, shilajit blend, organic shatavari, Scalp Soother herbal conditioner 230 ml and organic saw palmetto.

Professional advice and therapists

The company has a consultation service and a team of therapists identified on the website: Julie Donnelly, Andy Lowe, Judy Watson, Helene White and Matt Alexander. The store presents itself as run by practitioners and offers customer support to guide product choice according to their needs.

International shipping and purchase conditions

Health Emporium ships abroad. The website warns that international orders do not include free shipping and that customs charges are the customer's responsibility. For international purchases, the system requires registering the address to determine the buyer's location. In the case of Artrosilium, shipments to US customers are made from an office in that country, which avoids border procedures. The store also offers a newsletter with a 10% discount on the next order.

Customer reviews

The testimonials collected on the website highlight the speed of deliveries, communication in case of delays and the service received. Several customers mention having obtained advice for joint or knee pain and having found products such as Flexicose. The handling of an international order with technical problems, resolved by a member of the team, and the quality of the products and service in general are also praised.

Informative content

The store maintains a blog with articles on natural health topics, such as medicinal mushrooms, natural treatments for endometriosis and guidelines for staying healthy when the environment is not.

Location and contact

16a High Street, Hitchin SG5 1AT, UK · Phone: 01462436881 · Email: info@health-emporium.co.uk · Opening hours: Monday, Tuesday, Thursday and Friday: 9:00-17:00. Wednesday and Saturday: 9:30-17:00. Sunday: 11:30-15:30.