Smith's Heating Services

Smith's Heating Services: heating and air conditioning in High Wycombe

Smith's Heating Services Ltd is a family-run business based in High Wycombe (Buckinghamshire) providing installation and maintenance services for boilers, central heating, air conditioning and heat pumps. Founded in 2003, it operates under Gas Safe (gas) and OFTEC (oil) certifications, and has held Worcester Bosch Gold Accredited Installer accreditation since that same year. The company presents itself as a business built on referrals, without aggressive sales, and states that more than 90% of its work comes from customer recommendations.

Heating and air conditioning services

The service range covers both traditional and renewable systems:

• Boiler installation and replacement: they work with gas, oil and LPG boilers, and are Worcester Bosch 'Gold' Accredited Installers. According to the company's information, Worcester Bosch warranties can reach up to 10 years for gas and 7 years for oil.
• Central heating: full design and installation tailored to each home.
• Servicing and repairs: maintenance and repair of all makes by qualified engineers.
• Power-flushing: system cleaning with Kamco machines and Adey Magna-Cleanse filters.
• Air source heat pumps: installation of the Vaillant aroTHERM range as Heat Geek partners and members of the Guild of Master Heat Engineers.
• Smart heating controls: installation of Nest, Bosch EasyControl and Drayton Wiser.
• Bathroom installations: full design and installation, with before and after examples on their website.
• Air conditioning: Bosch Climate systems for cooling in summer and efficient heating in winter. The company offers an online tool to design the system room by room and get an indicative price.

Specialisation in air source heat pumps

Smith's Heating Services presents itself as a specialist in air source heat pumps. As a Heat Geek partner, Vaillant Master Technician and member of the Guild of Master Heat Engineers, it installs heat pumps following an approved design standard. The company highlights that the government's Boiler Upgrade Scheme provides £7,500 for a qualifying air source heat pump, and that, as MCS-certified installers, they handle the application and deduct the grant directly from the quote, without the customer having to pay it upfront. They also offer a free calculator that compares the cost of a current boiler, a new gas boiler and an air source heat pump using current energy prices.

Accreditations and recognition

The company lists the following credentials: Worcester Bosch Gold Accredited Installer since 2003, Gas Safe Registered, OFTEC, CIPHE, Guild of Master Heat Engineers, Heat Geek Partner, Vaillant Master Technicians and MCS Certified. According to its own presentation, being part of the Guild of Master Heat Engineers involves peer assessment rather than paying a fee, which, in its view, guarantees installations designed and carried out to high standards.

Geographic coverage and customer service

Based in High Wycombe, the company covers Buckinghamshire, Berkshire, Hertfordshire, Oxfordshire and west London. They offer an emergency service for heating breakdowns and urgent problems, with priority given to sending an engineer. Telephone opening hours are Monday to Friday, 8:00am to 6:00pm. The company states that more than 90% of its work comes from referrals and that the job is not finished until the paperwork is done.

Online reputation

Smith's Heating Services maintains a presence on review platforms. According to data on its website, it has accumulated nearly 2,000 verified reviews across Checkatrade, Trustpilot and Google. On Checkatrade it has a score of 9.9 out of 10 with 422 verified reviews and has been a member since 2014. On Google it has a rating of 4.8 out of 5 with 81 reviews.

Location and contact

7 Derehams Lane, High Wycombe HP10 9RH · Phone: 01494 328382 · Email: info@smithsheating.co.uk · Hours: Monday to Friday, 8:00am to 6:00pm