Tudor Mortgages Ltd

Tudor Mortgages Ltd: mortgage and protection advice in the UK

Tudor Mortgages Ltd presents itself as a firm of mortgage advisers and protection brokers with a presence in Hemel Hempstead, Marlow and High Wycombe. The company operates as an appointed representative of Quilter Financial Services Limited, an entity authorised and regulated by the UK Financial Conduct Authority, and its activity is aimed at consumers based in the United Kingdom.

Its service is structured around two main areas: mortgage intermediation and the arrangement of protection products. In the mortgage field, the firm states it has access to a wide range of mortgage and remortgage products from the UK market from different lenders. The process it describes begins with an analysis of the client's circumstances and needs, continues with market research and culminates in the recommendation of the option it considers most suitable. The company also states that it handles dealing with the lender on the client's behalf.

Mortgage products in the catalogue

The catalogue of mortgage services detailed on the website includes a general introduction to mortgages and a list of specific types:

• First-time buyer mortgages
• Remortgaging of existing mortgages
• Standard variable rate mortgages
• Fixed rate mortgages
• Tracker mortgages
• Cashback mortgages
• Offset mortgages
• Buy-to-let mortgages, aimed at those who wish to purchase a property to rent out
• Self-build mortgages
• Second charge mortgages

Protection and insurance

Alongside mortgage intermediation, the firm offers protection products. Its offering in this field comprises mortgage payment protection, life assurance, family income benefit, income protection, private medical insurance and critical illness cover. The company supports this area with explanatory content on why it considers it important to have protection cover in place.

Tools and resources for clients

The website makes several calculators available to users: mortgage borrow calculator, stamp duty calculator, overpayment calculator and mortgage repayment calculator. It also includes a news bulletin and a research links section.

Corporate structure and regulation

Tudor Mortgages Ltd is registered in England and Wales under reference number 09296223. Its registered office is at 45C St. Johns Road, Hemel Hempstead, Hertfordshire, HP1 1QQ. The company acts as an appointed representative of Quilter Financial Services Limited, entered on the UK financial services register under reference 440703. The information on the site falls within the UK regulatory regime and is aimed at consumers resident in that country.

Customer service and complaints

The firm offers a callback request form and an email contact channel. For complaints related to advice or the adviser's work, the site indicates that the client can contact the complaints department of Quilter Financial Planning, with a postal address in Sunderland SR43 4JR, and its own email and telephone. If the complaint is not resolved with the entity, the user may refer it to the Financial Ombudsman Service.

Client reviews

The site includes client testimonials that highlight the service received in first home purchase processes, buy-to-let mortgages and dealings with self-employed clients. The comments mention speed, support during the process and the search for options in the market, and include named references to team members such as Martin and Rochelle.

Location and contact

45C St. Johns Road, Hemel Hempstead, Hertfordshire, HP1 1QQ · Telephone: 01442 400550 · Email: info@tudormortgages.co.uk