The Pet Passport Co.

The Pet Passport Co.: travel health certificates with a home veterinary visit

The Pet Passport Co. is a mobile veterinary service in the UK specialising in the documentation required to travel with dogs and cats from Great Britain to the European Union. Its approach focuses on bringing the Animal Health Certificate (AHC) process to the client's home, avoiding a visit to a clinic. The service is provided by Official Veterinarians (OVs) registered with the RCVS.

The company presents itself as an operator focused exclusively on travel paperwork, with the stated aim of simplifying a process that became more complicated after Brexit. In addition to the AHC, it offers companion animal export services for destinations outside the EU.

How the service works

The process is divided into four steps. First, the client books online by choosing a location, service and appointment slot. Then they complete a questionnaire and upload the pet's rabies vaccination history before the appointment. Next, an Official Veterinarian visits the home to scan the animal's microchip and finalise the certificate. Finally, the client receives the documentation needed for the journey.

The company reviews the documents beforehand and prepares the paperwork before the visit. At the appointment, the vet scans the microchip and verifies the original documentation. The standard service includes home visits within local coverage areas; outside those areas, a home visit may be offered with an additional travel fee.

Requirements it covers for travelling to the EU

For most dogs and cats travelling from Great Britain to the EU, the company states that a microchip, a valid rabies vaccination, at least 21 full days between the rabies vaccination and the AHC appointment — unless it is a valid booster — and an Animal Health Certificate issued within 10 days before entering the EU are required. For dogs travelling to certain countries, such as Ireland, Finland, Malta and Norway, tapeworm treatment is also required.

The company warns about the most common mistakes that cause travel problems: rabies vaccinations given too late, incorrect microchip details, certificates issued outside the valid travel window, missing tapeworm treatment where required, and confusion over post-Brexit rules. Its method consists of checking these points in advance to reduce the risk of delays, refused travel or last-minute stress.

Prices and appointment options

The standard certificate with a home visit starts from £139. The company also offers repeat AHCs from £119, multi-pet appointments and urgent services. The final price may vary depending on location, the number of animals and how close the travel date is. At the time of analysis, the site showed a September offer with £20 off for bookings made before 30 September using the code SEPT20.

Coverage and locations

The company operates in multiple locations across the UK. The locations it lists are Cornwall (Bodmin), Falkirk and West Lothian, Wakefield, Kent (Ashford), Hertfordshire and Central Wales. The service originated in Cheshire and, according to its account, later expanded throughout the country. The parent company listed on the site is EKM Veterinary Group Ltd., based in Hastings (Saint Leonards-on-sea).

Profile of the vet in charge

The Official Veterinarian behind the project is identified as Ezekiel. According to the published information, he has years of experience in small animal practice and full OV qualification. He created the mobile service to reduce the stress and confusion of travelling with pets, for both owners and animals, and coordinates a network of Official Veterinarians dedicated to this service in the UK.

Other services and notices

In addition to the AHC, the company processes Companion Animal Export Certificates and export services for selected destinations outside the EU, whose requirements vary notably between countries. It also offers step-by-step advice and country guides for Spain, France, Ireland and Poland.

The company clarifies that it is not a veterinary practice and cannot provide emergency medical care for pets. Regarding EU pet passports, it notes that their reintroduction is planned but without a confirmed date; until then, the AHC remains mandatory for travel to the EU and for re-entry into the UK, and must be obtained before each trip.

Location and contact

100 Menzies Road, Hastings, Saint Leonards-on-sea TN38 9BB · Phone: 01424 587652 · Email: info@thepetpassportco.co.uk · Hours: Monday to Friday: 11:00-16:00