AutoProtect

AutoProtect: protection products for the automotive sector

AutoProtect is a British company that supplies value-added insurance products and warranties to the consumer market through retail partners, dealerships and brokers in the UK and Europe. Its activity is aimed at vehicle manufacturers and retailers of all types and sizes, both in the UK market and in the European and global markets.

The company is part of AutoProtect Group, a group that brings together four businesses dedicated to offering solutions and support to automotive retailers. Alongside AutoProtect, the group includes DealTrak, an F&I software platform for connecting the lender panel and tracking value-added products and compliance records; and Shine!, a mobile minor damage repair network.

Warranty and insurance catalogue

AutoProtect's catalogue is organised into several product families aimed at protecting the customer against financial risks, mechanical breakdowns and cosmetic wear and tear of the vehicle. The offering includes:

• Warranties for cars, vans, recreational vehicles and motorbikes.
• Guaranteed Asset Protection (GAP).
• Paint protection, with Ceramic Coat, Synthetic Coat and MotoGP variants.
• SMART Insurance for minor damage repair.
• Shine! and Shine! Protect maintenance plans.
• Alloy wheel protection, with Alloy Wheel Protection, Complete Wheel, Alloy Insurance and Tyre Insurance options.
• Breakdown Recovery.
• Premium Funding.
• DigitalPlus and Customer Protect.

The company presents this range as flexible and easy to market for dealership sales teams, with the aim that each point of sale can adapt the products to the needs of its customers.

Support services for dealerships and repairers

AutoProtect complements its product offering with support services for the distribution network. These include dealer, repairer and end-customer support, as well as digital tools for managing claims and insured products. The AutoProtect app allows customers to manage the products they have contracted, while iProcess makes it easier for dealerships and repairers to submit claims, and AutoProcess centralises partner operations.

The company also offers support through its iProcess platform and has a specific product governance and fair value analysis area, aimed at regulatory compliance for its catalogue.

Partner network and market presence

According to corporate information, AutoProtect maintains relationships with premier manufacturers, a substantial proportion of the AM Top 200, and more than 3,000 independent vehicle retailers. The company structures its commercial proposition according to the type of partner: franchised dealers, non-franchised dealers, manufacturers and affinity partners.

The company presents itself as a partner to its customers rather than a simple supplier, and places trust, collaboration and communication at the base of its commercial relationships. Its activity dates back to 2004, the year of its founding, and it has accumulated more than twenty years of experience in the sector.

Publications and informative activity

AutoProtect maintains a blog with content on automotive market trends and their relationship with protection products. Among the topics covered are the rise in used electric vehicle sales and its impact on vehicle protection, summer car maintenance in the face of increasing extreme temperatures, and the expected evolution of value-added products (VAPs) over the next five years.

Regulation and corporate structure

AutoProtect (MBI) Limited is authorised and regulated in the UK by the Financial Conduct Authority, with financial services register number 312143. The company acts as a credit broker, not as a lender.

Location and contact

Warwick House, Roydon Road, Harlow, Essex CM19 5DY · Phone: 01279 456 500