The Plumb Shop

The Plumb Shop, plumbing and heating supplies online

The Plumb Shop is a UK-based online store specialising in the sale of plumbing, heating and renewable energy products. Its catalogue ranges from large buffer tanks for air source heat pumps (ASHP) down to individual washing machine hoses, and includes brands from the UK and Europe.

Product catalogue

The range is organised into several product families, including:

• Buffer tanks, including 50-litre models for cascading heat pumps and associated installation kits.
• Official Thermowatt spares, such as 14-inch smart immersion heaters and 6 kW models.
• HVAC valves and accessories: pressure relief valves, automatic bypass valves, thermostatic mixing valves, pressure reducing valves and automatic air release valves.
• Pressure gauges and thermometers: back connection pressure gauges for heating systems, pressure test gauges for oil boiler burners and 100 mm thermometers with bottom stem.
• Washing machine accessories, such as hoses and components.
• Renewable energy products: buffer tanks for heat pumps, low loss headers and accessories for air source heat pump systems.
• Plumbing and heating consumables: compression fittings, brass components, flexible hoses, immersion sensor pockets, heating controls, boiler filters, radiator accessories and water treatment products, such as the Acqua Brevetti MiniDue system for limescale prevention and bypass valves for water softeners.
• Oil boiler products: pressure test gauges for burners.
• Boiler flue guards with plastic coating.
• Fan coil and system cleaning accessories, such as flushing bypass valves.
• Brass components and various accessories.

The catalogue also includes a clearance section with discounted products.

Technical support and advice

The company offers technical support to its customers: users can show the job they are working on and receive expert advice on the most suitable parts. The site highlights that the team knows the products and can guide component selection.

Shipping and terms of business

Orders placed before 2pm are dispatched the same day, except for items sent on pallets. Shipping is free for orders over £75; below that amount, the cost is £5.99. For large orders, the company can arrange special delivery. The site also details returns and refunds policies, privacy and terms of service.

T-shirt promotion

The store offers a free The Plumb Shop t-shirt on orders over £200. The customer must choose their size and add it to the cart; the t-shirt is sent separately and dispatched within seven working days.

Product philosophy

The company states that it only sells products it has used and trusts, which according to its presentation guarantees the quality of the selection.