UpTrip

UpTrip: on-demand airport services at over 200 airports

UpTrip is a digital platform that centralizes the booking of on-demand airport services. The company presents itself as a single tool from which travelers can purchase various extras before, during, and after their trip, with a guided booking process that, according to the site, is completed in about two minutes.

The company states it has a presence at over 200 airports worldwide and offers 24/7 customer support. Its proposition revolves around personalizing the journey and the ability to add additional services in just a few steps.

Services available on the platform

The catalog of services the company offers through its application includes:

• Fast Track: expedited access to skip lines at airport controls, speeding up formalities.
• Automated Check-in: the system checks in in advance and the user receives their boarding pass as soon as check-in opens.
• Business Lounge: access to VIP lounges with snacks, Wi-Fi, and comfortable seating, without needing a premium card.
• Meet and Greet: a personal escort greets the traveler and guides them through the airport.
• Activities: booking of attractions and tours at the destination, with prices the platform presents as the lowest.
• Travel E-books: a catalog of downloadable guides with tips and local recommendations to plan the trip.

UPTRIP+ Subscription

The company offers a subscription plan called UPTRIP+, priced at €39.9 per month. This plan includes unlimited automated check-in, free after a first check-in at €0.5, and discounted member rates on airport services from its associated providers, which are booked and paid for separately. The subscription also gives access to the travel e-book catalog, covering destination guides, cost-saving strategies, and travel resources.

How it works and support

The service is managed entirely through an application that integrates all airport services into a single tool. The company states that Fast Track, Lounge, and Meet & Greet services are provided by external providers. The platform allows booking for third parties and offers customer support before, during, and after the trip.

Languages and currencies

The website is available in English, French, Spanish, German, and Italian, and allows transactions in euros, British pounds, US dollars, Australian dollars, and Canadian dollars.

Corporate information

The company that manages the platform is UMAMI DIGITAL SOLUTIONS LTD, with its registered office at Studio 28, Stewkley House, Wadsworth Road, Perivale, Greenford, UB6 7JD, England.

Location and contact

Studio 28, Stewkley House Wadsworth Road, Perivale Greenford, UB6 7JD, England · Email: contact@uptrip.co · Hours: Monday to Friday : 9:00 AM - 6:00 PM CET/CEST