PayPlan

PayPlan: free debt advice and payment solutions

PayPlan is a British organisation specialising in free debt advice. Its work focuses on helping people manage unaffordable monthly payments and find a path towards financial stability. The company presents itself as a trusted organisation, listed by MoneyHelper, a free and impartial UK public service that refers people to sources of financial help.

Debt solutions it advises on

PayPlan advises on a wide range of formal and informal solutions, and recommends the most suitable one for each client's situation. Among those it details are:

• Debt Management Plan (DMP): allows you to pay your creditors each month an amount you can afford.
• Individual Voluntary Arrangement (IVA): a formal solution that can help manage unaffordable debts through affordable monthly payments, usually over a fixed period.
• Self-employed IVA: allows you to pay back your debt whilst still running your business.
• Trust Deed (Scotland): the Scottish equivalent of an IVA, with an agreed amount based on what the client can afford each month.
• Other routes: the website also mentions administration order, bankruptcy, the Debt Arrangement Scheme (DAS), the Debt Relief Order (DRO), the Minimal Asset Process (MAP), repayment arrangement, debt settlement and sequestration.

Support tools and financial education

In addition to direct advice, PayPlan makes the BudgetSmart tool available to users, aimed at increasing income and reducing bills. The tool covers areas such as car and home insurance, healthcare, pet care, electricity and water. The company also maintains a blog with content on money management, debt facts, policy and industry news, with articles on emergency funds, planned costs, subscriptions, payslips, buy now pay later, and back-to-school budgeting, among others.

History and corporate structure

PayPlan was created in 1992 as a family-owned company and, according to its own presentation, has helped more than a million people become debt-free, as well as helping more than 100,000 people each year. The PayPlan brand is a trading name of Totemic Limited, a company registered in England with number 2789854 and registered office at Kempton House, Dysart Road, Grantham, NG31 7LE. Totemic Limited is authorised and regulated by the Financial Conduct Authority (FCA) with number 681263.

The group works with several associated companies: PayPlan Partnership Limited (register no. 7199691), PayPlan Bespoke Solutions Limited (register no. 07079646), both with registered office at Kempton House, Dysart Road, Grantham, Lincolnshire, NG31 7LE, and PayPlan (Scotland) Limited (register no. SC400113), with registered office at Edinburgh Quay, 133 Fountainbridge, Edinburgh, EH3 9BA. The licensed insolvency practitioners listed are NT Payne ACA FCCA MIPA MABRP and MA Smith MIPA MABRP, licensed by the Insolvency Practitioners Association (UK).

How the help process works

The site describes a three-step process: the client chooses how to get in touch, PayPlan reviews their situation and shows them the available options, and once a solution has been chosen, the organisation supports the client throughout the process. The company also offers an FAQ section for those who need urgent advice, with contact details and additional help.

Locations and offices

Main office: Kempton House, Dysart Road, Grantham, England, NG31 7LE

Office 2: Edinburgh Quay, 133 Fountainbridge, Edinburgh, Scotland, EH3 9BA