Mobility 1st Ltd.

Mobility 1st Ltd., stairlift specialist in South West England and South Wales

Mobility 1st Ltd. is a company based in Gloucester (UK) dedicated to the installation of stairlifts for domestic use. Its activity focuses on three categories: new equipment, reconditioned equipment and short- and long-term rental. The company presents itself as a specialist in making the home accessible with solutions tailored to each customer's needs and budget.

The service covers South West England and South Wales. The company states that its surveyors are also its qualified installers, which reduces intermediaries and allows the customer to deal directly with the technicians who will carry out the installation. According to its own description, this model streamlines the process and reduces costs, passing the savings on to the final price.

Stairlift range: new, reconditioned and rental

The offer is organised according to the type of staircase (straight or curved) and the condition of the equipment. The prices shown on the website at the time of analysis are as follows:

• Reconditioned straight: from £895 installed.
• Reconditioned curved: from £2,295 installed.
• New Flow X straight: from £3,995 installed.
• New HomeGlide straight: from £2,250 installed.
• New Flow X curved: from £4,995 installed.
• Straight rental: from £595 (includes six months' rental).
• Curved rental: from £1,695 (includes six months' rental).

The reconditioned equipment is from the Acorn brand and comes with a one-year warranty. The company explains that the new Flow X and HomeGlide models incorporate advanced safety features and smooth operation. For curved staircases, it has customisable sections that allow adaptation to tight curves and banister posts, wrapping around the top and bottom of the staircase where space permits.

Purchase process, survey and quotation

Mobility 1st offers a free, no-obligation survey and quotation. The customer can request a visit or send photographs of their staircase so that the company can carry out a virtual survey and return a detailed quotation. The company states that in many cases it is possible to quote and install the stairlift on the same day. It also offers a helpline available 24 hours.

The company publishes guides and advisory articles on prices, whether to buy new or reconditioned equipment, the reconditioning process and rental options, as well as information on the VAT applicable to stairlifts.

Customer profile and reviews

The testimonials collected on the website come from private customers who have installed a stairlift for themselves or for family members. Several highlight the speed of response, the cleanliness of the work and the service received. The company has a presence on Trustpilot, where user reviews are shown.

Registration and contact details

Mobility 1st Ltd. is registered in England with company number 14606214 and VAT number 453856563. Its registered address is 152 Bristol Rd, Gloucester, GL1 5SR. The company handles enquiries by telephone and email.

152 Bristol Rd, Gloucester, GL1 5SR · Telephone: 01452 471 969 · Email: enquiries@mobilityfirst.co.uk