Thomas Legal

Thomas Legal, a firm specialising in residential conveyancing

Thomas Legal is a British law firm that focuses exclusively on property law. Its team, made up of specialist property solicitors and conveyancing experts, handles residential property sales and purchases in London, Gloucestershire, the South West of England and, as the firm itself states, across England and Wales. The company presents itself as a niche firm: it does not diversify its practice areas and devotes all its resources to the property transfer process.

Residential conveyancing: how the firm works

Each case is assigned to a responsible solicitor or conveyancer who, together with their team, supports the transaction from the moment of instruction through to the transfer deed. The firm states that this model allows it to understand each client's specific needs and adapt to their timescales. Among the features it declares is the possibility of working outside normal hours when requested and the use of video calls to streamline communication. If a purchase does not complete, the firm offers a second set of searches at no additional cost.

Case tracking and mobile app

The firm provides its clients with an online portal and a mobile app from which they can check the status of their case, view and sign documents and contact the assigned team directly. Progress can also be tracked by email or telephone.

Services and practice areas

• Residential conveyancing for buyers and sellers.
• Regional conveyancing, based in Gloucester.
• London conveyancing.
• Remortgaging.
• Online quote requests and payment of fees through the website.

Offices and expansion

The firm operates from three locations: London, Gloucester and Bristol. The opening of the Bristol office was announced as the firm's third office and as a step in its regional expansion. In-person appointments require prior booking.

Awards and ratings

The company displays on its website a rating of 4.9 out of 5 on Google based on 520 reviews. It also lists numerous national industry awards, including several Gold and Silver accolades at the Estas awards for 2022, 2023 and 2024, in categories such as Best in County, Best in Postcode, Best Office UK, London and Best Local Group. The firm attributes these recognitions to its specialisation and the response times it offers.

Regulation and corporate details

Thomas Legal is authorised and regulated by the Solicitors Regulation Authority (SRA) under number 466560, and registered in England and Wales under number 06272409. Its VAT number is 908 9395 77. The firm advises that calls may be recorded for training and monitoring purposes.

Charitable initiative

Each year the firm selects a local charity to support, on the condition that it does not receive national funding. The choice is put to a vote among staff. Throughout the year the firm organises fundraising activities such as monthly raffles, cake sales, Christmas and Halloween competitions and an annual promise auction. It also runs a charity lottery with £5 tickets that can be added to the client's final bill and which are entered into a £500 cash prize draw, held every three months.

Offices and premises

Gloucester office: Brunswick House, 1310 Gloucester Business Park, Gloucester GL3 4AA

London office: 93 Gloucester Place, London W1U 6JQ · Telephone: 0207 1010 300

Bristol office: Block Bristol, Pithay Court, Bristol BS1 3BN · Telephone: 01452 657 950