System Force IT

System Force IT: managed IT and cyber security services for British SMEs

System Force IT is a managed service provider (MSP) based in Gloucester serving small and medium-sized businesses across the UK. The company has been operating since 2006 and presents itself as a local partner with remote response capability nationwide. Its offering is built around comprehensive infrastructure management, IT security and unified communications, with a structured and governed service approach.

Managed services and technical support

System Force IT's catalogue includes managed support and maintenance, 24-hour support, IT infrastructure management, consulting and engineering, and assistance with switching providers. The company describes its model as a proactive service with monitoring, patching and a responsive helpdesk. For clients who require it, it offers PC as a Service (PCaaS) and bespoke solutions.

Cyber security and compliance

In the security field, the company offers endpoint protection, managed firewall, email security and threat monitoring with 24/7 human intervention. It also provides Cyber Essentials and physical security services. System Force IT states that it is certified to UKAS ISO/IEC 27001:2022, is a Cyber Essentials Practitioner and Microsoft Solutions Partner, as well as a RIPE NCC member and certified 3CX partner. These credentials are presented as a guarantee that its data protection processes are independently audited.

Microsoft 365, cloud and connectivity

The company provides Microsoft 365 services, secure identity configuration, licence management and Azure hosting. In connectivity, it offers leased lines, full-fibre broadband and failover solutions over its own network. As a RIPE NCC member, System Force IT operates its own network infrastructure and a data centre in Gloucester.

VoIP telephony and specialist services

The catalogue includes cloud phone systems (VoIP) and managed migration from the PSTN network. In addition, the company offers computer and laptop repair, plotter and printer repair, business CCTV, air conditioning and HVAC, office refurbishment, IT equipment procurement and hard disk destruction.

Coverage and local presence

System Force IT has a presence in Gloucester, Cheltenham, Worcester, Tewkesbury, Stroud and Bromsgrove. The company states that it offers same-day response in Gloucestershire and Worcestershire, and remote support across the UK. It serves businesses in the postcode areas GL1-GL4, GL50-GL53, GL20, GL5-GL6 and WR1-WR5.

Free tools and onboarding process

The company makes several free tools available to businesses without registration: an email security checker (SPF, DKIM and DMARC), a cyber security score calculator, an IT cost calculator, a downtime cost calculator, a passphrase generator, a subnet calculator, a QR code generator and an AI readiness check. The onboarding process begins with a free IT audit, followed by a written onboarding plan with priorities, timescales and a fixed monthly cost, stabilisation and securing of systems, and finally ongoing support.

Client profile and rating

The company publishes an average rating of 4.8 stars on Google, with client reviews highlighting priority management, speed of resolution and communication. Testimonials include businesses in sectors such as server management, web hosting and email, as well as a Bristol-based firm. System Force IT states that it publishes its real service performance metrics, updated daily.

Location and contact

Phone: 01452 701355 · Email: sales@systemforce.co.uk · Hours: Monday to Friday: 09:00-17:30. Saturday and Sunday: closed.