Friends Legal

Friends Legal, Scottish clinical negligence and personal injury solicitors

Friends Legal is a law firm based in Glasgow that focuses its activity on clinical negligence, personal injury and mis-sold car finance compensation claims. The firm presents itself as specialising in handling these types of cases on a no win, no fee basis, which means clients do not have to pay the cost of legal services upfront.

Areas of practice

The firm structures its offering into several service areas. In personal injury, it handles claims arising from road traffic accidents, motorcycle accidents, whiplash, cycling accidents, pedestrian injury claims, public transport accidents, accidents at work, asbestos-related disease and catastrophic claims. The firm states that every year it helps over 2,000 road traffic accident victims in Scotland claim compensation.

In clinical negligence, services cover cancer misdiagnosis, delayed cancer diagnosis, birth injuries, sepsis, general misdiagnosis and late diagnosis, amputations, hospital claims, A&E negligence, NHS negligence, GP and doctor negligence, laser eye surgery complications, LASIK negligence, lens replacement surgery, prescription errors, mesh claims, failed contraception, cosmetic surgery and dental claims.

The firm also provides employment law services for those who need to take legal action against their employer, and has recently added the handling of mis-sold car finance claims, aimed at consumers who have paid excessive interest due to hidden commissions.

New service: mis-sold car finance claims

Friends Legal has launched a dedicated service to process compensation claims for the mis-selling of car finance with hidden commissions. The firm targets consumers who have borne excessive interest due to broker commissions and offers to handle the entire claims process.

Working approach and client feedback

The firm states that its specialist team handles thousands of cases a year and maintains a satisfaction rate of 9.4 out of 10. Its website includes client testimonials highlighting clear communication, support throughout the process and the work of solicitor Val Roberts and her team in eye surgery cases. The reviews come from platforms such as Google, Trustpilot and direct surveys, and correspond to clients from different areas of practice.

Firm profile

The company describes itself as a Scottish firm that works on a no win, no fee basis and seeks to support clients at every stage of the procedure. Its team combines, according to its own presentation, professional standards and empathy, with the aim of adapting to the circumstances of each case. Its main office is in Glasgow, at The Centrum Building, and the firm handles enquiries by phone and through its web form.

Location and contact

5th Floor, The Centrum Building, 38 Queen Street, Glasgow · Phone: 0333 3580 583 · Hours: Monday to Thursday: 09:00-20:00; Friday: 09:00-17:00