Laings

Laings, British family jeweller and watchmaker since 1840

Laings presents itself as one of the most prestigious family jewellers in the United Kingdom, with a history the firm dates back more than 180 years to its founding in 1840. Its catalogue combines diamond jewellery, engagement and wedding rings, gold and platinum pieces crafted in its own workshop, and high-end Swiss watchmaking.

The company operates both in physical stores and online and offers flexible payment options, conditions the firm itself highlights as part of its commercial proposition.

Jewellery: diamonds, gemstones and own design

The jewellery range covers engagement rings, wedding bands, bangles, necklaces, earrings, pendants, chains, cufflinks and men's jewellery. The engagement ring selection is organised by category, metal, cut and style, and includes women's and men's variants, as well as lab grown diamonds, yellow diamonds and sapphires. Styles include solitaire, halo, three stone and diamond shoulders, with cuts such as cushion, emerald, marquise, oval, pear, princess, radiant and round brilliant.

The firm maintains its own line called The Family Collection, with models such as Anna, Esme, Isabella, Suzanne and Wendy, and offers a bespoke design service, Laings Bespoke Design. The gemstone catalogue includes amethyst, aquamarine, emerald, morganite, opal, pearls, ruby, sapphire, tanzanite and tourmaline, as well as exclusive creations and coloured pieces.

Jewellery brands and own collections

In jewellery, Laings carries names such as Chopard, Fabergé, Fope, IsabelleFa, Mikimoto, Yana Nesper and WOLF. The firm has presented recent own collections such as Tide, Nova and 1840, the latter crafted in SMO Gold, and has added Yana Nesper to its offering.

Swiss watchmaking and technical service

The watch section includes brands such as Rolex, Patek Philippe, OMEGA, Cartier, Chopard, Longines, NORQAIN, TAG Heuer, TUDOR and WOLF. Laings identifies itself as a Rolex retailer and details collections such as Air-King, Cosmograph Daytona, Datejust, Day-Date, Deepsea, Explorer, Explorer II, GMT-Master II, Lady-Datejust, Land-Dweller, Oyster Perpetual, Perpetual 1908, Sea-Dweller, Sky-Dweller, Submariner, Yacht-Master and Yacht-Master II, as well as accessories such as cufflinks and desk clocks.

For Patek Philippe, the catalogue is organised into collections such as Aquanaut, Calatrava, Complications, Cubitus, Golden Ellipse, Gondolo, Grand Complications, Nautilus and Twenty~4. The company also sells pre-owned watches from names such as Cartier, Chopard, IWC, Jaeger-LeCoultre, Longines, OMEGA, Panerai, Patek Philippe, TAG Heuer and TUDOR, and states that the pieces go through an authentication process.

Laings offers watch maintenance and repair services, water-resistance testing, specialist workshops and the chance to meet the watchmakers, as well as jewellery repair and restoration services with access to the goldsmiths. It also allows you to value a watch online and to sell or trade in pieces.

Rolex Certified Pre-Owned certification

Laings takes part in the Rolex Certified Pre-Owned programme, which the firm describes as a certification system for pre-owned Rolex watches, with the option of booking an appointment and sending messages through its Glasgow and Edinburgh showrooms.

Publications and customer service

The company maintains The Laings Journal, a space with weekly articles on trends, launches and buying guides for watches and jewellery, with content such as guides to choosing your ring size or the exclusive engagement ring design service. Among its publications is the opening of a new store in Argyll Arcade, in Glasgow.

Customer service is provided by phone and email, with stated hours of 9:30 to 17:00, Monday to Sunday. The firm offers appointments to visit its stores and shipping, returns and finance services.