Darcey Quigley & Co

Darcey Quigley & Co: commercial debt recovery in the UK and abroad

Darcey Quigley & Co presents itself as a British firm specialising in the recovery of unpaid commercial invoices, operating on a pre-litigation basis with over 18 years of declared experience. Its activity is aimed at companies in various sectors that need to collect overdue debts without initially resorting to the courts.

The firm states that it operates both in the UK and internationally, with the capacity to recover debts in any location. Its services include UK commercial debt recovery, international recovery, credit control management and sales ledger recovery.

Recovery and unpaid debt management services

Darcey Quigley & Co's service catalogue is organised into four main areas:

• UK commercial debt recovery: cases actioned within one hour of receipt, with a 48-hour turnaround.
• International recovery: worldwide coverage for the collection of unpaid invoices, regardless of the debtor's location.
• Pre-litigation recovery: management of overdue accounts outside the legal system, with the stated aim of saving the client time and costs.
• Ledger management: outsourcing of credit control, acting as an extension of the client's team to speed up collections.

The company also offers free resources, such as a guide on late payment interest and compensation and a late payment calculator.

Results and approach

Darcey Quigley & Co reports a 93% success rate in recovering overdue invoices, over £4 million recovered for businesses and more than 1,000 satisfied clients. According to its own presentation, cases are actioned within one hour and fees start from 10%.

The firm stresses that clients are legally entitled to claim late payment interest and compensation, and offers guidance on calculating both on an invoice-by-invoice basis. Its approach includes the possibility of maintaining the business relationship with the debtor, with the aim of preserving the client's brand reputation.

Sectors served

The company states that it has helped businesses across a wide range of sectors recover overdue invoices worldwide. Among the areas it expressly mentions are recruitment agencies, engineering, manufacturing, construction, exporters and wholesalers.

Team and client portal

Darcey Quigley & Co has a team of credit management consultants with decades of experience, who advise on both debt recovery and the implementation of credit control processes to prevent future delays. The firm has a secure portal for new clients that provides instant notifications of case updates through a dashboard on the platform.

Frequently asked questions about the service

On its website, the firm addresses issues such as the right to pass on interest, compensation and reasonable costs on the outstanding debt, the right time to instruct a recovery agent and the advantages of outsourcing collections. It notes that there is no fixed rule on when to instruct an agent, but that industry results show that the sooner a debt is passed on, the greater the likelihood of success. It also argues that outsourcing removes familiarity between client and debtor and brings the expertise of its consultants.

Location and contact

International House, Stanley Boulevard, Hamilton Technology Park, Glasgow, G72 0BN · Phone: 01698 821468