Wild Water Spas

Wild Water Spas, British specialist in hot tubs and spas

Wild Water Spas is a UK retailer dedicated to the sale of hot tubs, swim spas and saunas. Its catalogue is organised into several categories: new hot tubs, pre-loved hot tubs, clearance hot tubs and ex-display models. The company also sells accessories, heat pumps and complementary products for the maintenance of this equipment.

The firm offers free delivery and installation throughout the UK for new hot tubs, according to information on its website. The purchase process allows you to reserve your order with a £99 refundable deposit, with the final payment due on delivery. The company states that it offers 12.9% finance.

Available ranges and models

The new hot tub catalogue is structured into different ranges: Miami, Monalisa, R10 Thermals, Platinum, X Range, Elite, Fisher and Holiday Let. Featured models include the Coastal Bliss V2 (2 people, 2 loungers, 33 jets), the Neptune Trio (3 people, 29 jets), the Hurricane Pro (4 people, 30 jets), the Celestial Waters (5 people, 40 jets), the DEPTHS V1 (6 people, 50 jets), the Love's Embrace Lite (2 people, 39 jets), the AquaX (4 people, 26 jets) and the SereniX (6 people, 28 jets).

Hot tubs are also classified by capacity (from 2 to 7 people), by type of electrical connection (13 amp plug & play or 32 amp), by number of loungers (1 or 2) and by price range (under £5,000, £6,000, £8,000 or £10,000, or over £10,000). The company also distinguishes between hot tubs with and without a cover lifter.

Pre-loved and clearance hot tubs

The pre-loved hot tub section includes units that have had a previous owner and which, according to the company, have been fully tested and serviced by professionals before being offered for sale. Models in this category include the Orbis (4-5 people, 12 jets), the Garden Spa (4 people, 26 jets), the Signature Spa (3 people, 25 jets), the Rotospa Quattro (5 people, 26 jets) and the H2X (5 people, 33 jets).

The site also has a clearance hot tub category and an ex-display models category.

Accessories and complementary equipment

Along with hot tubs, Wild Water Spas sells accessories and additional equipment. The company offers a free bundle with new hot tubs that includes steps, a cover, chemicals, a cover lifter, a maintenance kit and a spa bar. It also sells air source heat pumps, saunas and individual accessories.

Purchase and finance services

The company allows orders to be reserved with a £99 refundable deposit and the balance paid on delivery. It offers 12.9% finance and a lifetime warranty subject to availability. The company also buys used hot tubs from individuals.

Typical delivery times for in-stock hot tubs are between 7 and 14 days from order, although the company itself warns that they may vary depending on the customer's location. Swim spas may require slightly longer lead times.

Customer service and coverage

Wild Water Spas serves customers throughout the UK and maintains a help centre with FAQs, pre-delivery instructions and information about hot tub warranties. The company publishes a freephone number and a callback request service for enquiries.

Location and contact

Phone: 0800 246 1083 · Email: emran.bd.08@gmail.com · Hours: Monday to Friday: 10:00 – 17:00