Flogas Britain

Flogas Britain: LPG gas and off-grid energy in the UK

Flogas Britain operates as a supplier of liquefied petroleum gas (LPG) and other energy solutions for domestic and commercial customers who are not connected to the gas grid. The company states it has been active since 1984 and is part of DCC Energy, a division of DCC plc. Its offering is aimed at those who need heating, hot water or process fuel for homes and businesses away from the mains grid.

Home solutions

For individuals, the company covers several situations: switching LPG supplier, installing LPG in bulk tanks, gas bottle supply, homes on residential caravan parks, metered estates on LPG and new-build projects. It also considers switching from other fuels, such as oil, to LPG, and offers advice on future heating and domestic solar energy. It has a partnership programme for boiler installers.

Energy for businesses and industries

In the professional sphere, Flogas markets LPG, liquefied natural gas (LNG), medical gas, vehicle gas and solutions including heat pumps, solar installations, power generation and combined heat and power (CHP) systems. The company lists sectors served such as distilleries, manufacturing, aggregates and asphalt, forklift trucks, line marking, dairy manufacturing, biomethane, hospitality and catering, farming and caravan parks. Its activity covers uses ranging from heating and cooking to fuel for industrial processes and forklifts.

Gas bottles and distribution network

The company states it has more gas bottle depots than any other supplier in the UK, as well as a network of dealers. Its gas bottle catalogue includes accessories, outdoor heaters, indoor portable heaters and LPG generators. The uses cited for these products are street food stalls, forklift trucks, caravan parks, line marking and hospitality.

Protech and complementary services

In 2022, Protech joined Flogas. Founded in 2008 in Glasgow (Scotland), Protech provides bespoke energy solutions and water management services with nationwide coverage. Flogas also offers its customers an online portal for payments, orders and account management.

Sustainability and targets

The company declares its purpose to supply 100% renewable energy solutions to its customers by 2040, within its plan called 2040 Vision. Its sustainability strategy is structured around four pillars: climate change and energy transition, people and social, safety and environment, and governance and compliance. It publishes annual sustainability reports and a roadmap document towards 2040.

Customer service and pricing context

Flogas maintains a news and advice section, with content such as the potential impact of the energy price cap on LPG users, and support materials for customers struggling to pay their bills. The company states that its telephone support hours are Monday to Friday 08:00 to 17:00 and Saturdays 08:00 to 15:00.

Location and contact

Phone: 03457 200100 · Hours: Monday to Friday: 08:00-17:00; Saturday: 08:00-15:00