Ergoflex

Ergoflex, British pioneer of the mattress-in-a-box memory foam mattress

Ergoflex is a British company that sells a single mattress model, the Ergoflex 5G, made with high-density memory foam and sold exclusively through its own website, with no intermediaries or physical retail chains. The company presents itself as the original mattress-in-a-box brand in the UK and states that it has been operating since 2006.

The firm claims to have been the first to offer a memory foam mattress at an affordable price with a specification and performance comparable to those of the market leader, TEMPUR®, and one of the first to compress, vacuum-pack, roll and box its mattresses for customer convenience. It also states that it pioneered the business model of selling a single optimised mattress in different sizes, with direct-to-consumer sales, and that all these practices have become industry standards.

Features of the Ergoflex 5G mattress

The product is described as a mattress of balanced firmness, with firm, soft and supportive support in equal measure. Its construction combines a layer of high-density memory foam that adapts to the body and relieves pressure on joints and back, a Cool-Sleep® ventilation system that promotes air circulation and prevents heat retention, and a high-resilience impact-resistant base that prevents sagging over time. The whole is covered with a breathable, removable and washable TENCEL® outer cover.

The company maintains that it develops and manufactures in-house all the foams that make up the mattress, with its own density specifications, rather than relying on wholesale suppliers, and that it publishes technical ratings according to industry standards rather than relying on promotional messages without substance.

Guarantee, trial and delivery

Every Ergoflex mattress comes with a ten-year guarantee. The company offers a risk-free thirty-night trial, with free collection and returns, and free next-day delivery or on the date chosen by the customer, with Saturday delivery available. The site indicated immediate stock availability and savings of up to 54% or up to £747 compared with the price of a comparable direct competitor, according to the company's own criteria.

Accessories and finance

Alongside the mattress, the catalogue includes pillows, the Ergoflex LIFE™ protector and bedding. The company offers 0% finance and acts as a credit broker, not a lender: finance is provided by Omni Capital Retail Finance Limited, subject to credit assessment, the applicant's circumstances and limited to UK residents aged 18 and over.

Reviews and audience

Ergoflex claims to have tens of thousands of five-star reviews on various independent consumer platforms and an average score of 4.8 out of 5 on Trustpilot. The company states that the mattress is designed for all types of users, but that its pressure-relieving capability has earned it followers among elite athletes, people with back pain and patients with chronic conditions.

Company details

Ergoflex Limited is registered in England, with company number 6187613 and VAT number 917666001. The company declares that it has sold mattresses worldwide under the Ergoflex brand for nearly two decades.

Location and contact

246 Park View, Tyne and Wear, NE26 3QX