Spotless Water

Spotless Water: a national network of self-service pure water stations

Spotless Water operates a network of self-service stations across the UK supplying pure water to professionals and individuals. The company presents itself as a pioneer and benchmark in the sector, and traces its origins to an initiative launched in early 2016 by four founding directors: Tim Morris, Matt Boxold, Peter Sheene and Courtney Constant. After several rounds of research, software development, filtration design and station testing, the company began trading with the launch of its first station in early 2017. That same year its board was formed, chaired by Steve Morley-Ham, the firm's first high-net-worth investor.

Uses of the pure water it supplies

The water distributed by the network is intended for professional and domestic applications. The company itself lists among its uses window cleaning, vehicle detailing, solar panel cleaning and its use as a base for aquariums. It also mentions its usefulness for lead-acid batteries. The customers cited on the site describe specific applications: car cleaning, where the water leaves no marks when it dries, unlike tap water, and household window cleaning.

How the stations work

The stations are unmanned and available 24 hours a day, every day of the year. Access is via an identification fob and a PIN entered on a touchscreen, from which the account balance can also be topped up. For those who have not yet set up their trade account or are waiting to receive their fob, there is a pay-as-you-go option. Account management can be done remotely, from the office, home or on the road, through the company's portal or app.

Technical and maintenance features

The company details several particularities of its equipment. The hoses are heated so that the service remains operational in extreme weather conditions, even at temperatures as low as -10 degrees. The fast-flow nozzles dispense up to 200 litres per minute, which reduces queues and filling time. Each station has internal temperature monitoring to prevent the water and pipes from freezing in the colder months and the electrical components from overheating in warmer weather. The water goes through several filtration processes using proprietary technology, and the entire process is continuously monitored via a multi-point monitoring system connected to a cloud-based platform, which alerts engineers to any issue in order to keep the network running 24/7. The company states that the water is consistently maintained at 0 TDS.

Environmental management and regulatory compliance

Spotless Water states that its filtration processes have been developed to minimise environmental impact and presents itself as the only national eco solution for pure water. The station technology allows water to be recycled and the amount discarded to be limited; waste water goes into the sewerage system rather than surface water, with the aim of protecting the ecosystem. The company declares strict compliance with Water Regulation 5, which, according to its account, preserves the integrity of local drinking water. Its stated purpose is to reduce water waste and apply environmentally friendly procedures during production.

Price and service conditions

The starting price shown on the site is 4.3 pence per litre, although the company itself warns that rates may vary by location. The firm maintains a fleet of trained maintenance engineers who travel the country in branded vans to install each station and ensure it operates at optimal levels.

Partner programme

The company offers third parties the possibility of hosting a filling station at their premises through a partner programme. According to its description, this is a way to attract more customers to the site and generate a new, stable source of income.

Location and contact

Unit L, Albany Park, Frimley, GU16 7PL