The Pickleball Store

The Pickleball Store, pickleball specialists in the UK

The Pickleball Store is a British store dedicated exclusively to pickleball. Its catalogue is organised into five main categories: paddles, balls, sets, nets and accessories, and also includes apparel and bundles. The store presents itself as a specialist in this sport in the UK and states that its range covers world-class paddles, balls, nets, accessories and sets.

Paddle catalogue and brands

The paddle catalogue features models from manufacturers such as Selkirk, JOOLA and Friday. Standout models include the Friday Aura Pro Metallic Limited Edition in elongated format, the Selkirk OMNI, the Selkirk Project Boomstik and the JOOLA Perseus Pro V. The store also sells the Selkirk OMNI range, presented as newly arrived in the UK, and the Bread and Butter Loco paddle. Prices published at the time of analysis ranged from £174.99 for the Friday Aura Pro Metallic Limited Edition to £264.99 for the Selkirk OMNI and Project Boomstik, with the JOOLA Perseus Pro V at £249.99.

Balls, sets, nets and accessories

In addition to paddles, the store sells balls, sets, nets and accessories, as well as apparel and bundles. In the balls section, the site announced the introduction of the FS PRO, presented as the indoor ball UK players had been waiting for. The store also identifies itself as an official retailer of the English Nationals.

Selection tools and content for players

To help with choosing equipment, the website includes a quiz called Paddle Picker, designed to find the right paddle based on the player's profile. It also maintains a blog with technical articles, including one on foam paddles, a guide on paddle weight and a comparison between indoor and outdoor balls in the UK. The store also offers a section to find clubs.

Shipping, guarantee and customer service

The store advertises free shipping on orders over £75 within the UK and a price match guarantee. According to the published information, orders are processed and dispatched within one working day, and those placed at weekends or on bank holidays are processed on the next working day. The site shows an average rating of 4.9 stars, more than 10,000 customers and 98% of customers who would recommend the store. The testimonials collected mention the resolution of an issue outside the six-month warranty period by replacing the product, as well as the speed of email responses and the usefulness of the chat service for advice on choosing a paddle.

Operations and reach

The store operates from the UK and serves customers in that country, with currency and country options for Ireland (euro) and the Isle of Man (pound). The site allows account management, cart and product search, and accepts payments with American Express, Apple Pay, Diners Club, Discover, Google Pay, Maestro, Mastercard, PayPal, Shop Pay, Union Pay and Visa.

Location and contact

Unit 1, East Afton, Tapnell Farm, Freshwater PO40 9UF United Kingdom · Phone: 01983 655234 · Email: hello@thepickleballstore.co.uk