My Policy

My Policy, telematics car insurance for young drivers

My Policy is a trading name of Acorn Insurance and Financial Services Limited, an entity authorised and regulated by the Financial Conduct Authority (FCA) under Firm Registration Number 311873. The company is registered in England and Wales at 98 Liverpool Road, Formby, Merseyside, L37 6BS, with company number 01636368.

Its activity focuses on car insurance aimed at drivers aged 24 or under and those who wish to reduce their mileage. The company presents itself as a support to help policyholders demonstrate to insurers that they drive safely.

Telematics applied to driving

The insurance works through a telematics device, the Telematics Smart Box, which the company installs or sends for the customer to install themselves. The device records how, when and where you drive, and generates a driver score based on your driving style: the safer the driving, the higher the score.

The device information is viewed through an online driver dashboard and a mobile app, where users can review their journeys and receive pointers on aspects of their driving that could be improved. The dashboard is available 24 hours a day, every day.

Telematics also enables the company to provide additional support when needed, such as accident support and vehicle tracking in the event of theft, provided the Telematics Smart Box is intact.

Insurance products

My Policy's range includes two main lines:

• Car insurance for young drivers: aimed at those aged 24 or under.
• Low-mileage car insurance: designed for drivers who cover less distance.

In the case of the low-mileage policy, the cost of insurance is calculated based on the distance the policyholder usually drives. Limiting mileage reduces the premium; if the limit is exceeded, the company reminds you of the option to add a mileage top-up.

Policy management and documentation

The website offers access to an online dashboard, the ability to make a claim, view policy documentation and upload documents. It also includes FAQs and helpful tips for young drivers.

Customer service and opening hours

The telephone support hours indicated are Monday to Friday, 9:00am to 5:30pm. The scan record also shows general hours of 09:00 to 17:00, Monday to Sunday.

Location and contact

98 Liverpool Road, Formby, Merseyside, L37 6BS