Hallmark Jewellers & The Jewellers Bench Widnes

Hallmark Jewellers and The Jewellers Bench bring together two family-run stores in Formby and Widnes around one idea: customers can speak directly with the jewelers who design or repair a piece. Stephen learned the trade through a traditional seven-year apprenticeship and, after working for jewelry stores and carrying out repairs for shops across northwest England, opened The Jeweller’s Bench in 2012. The family added Hallmark Jewellers in Formby in 2019.

The open workshop is a visible part of the experience. At both locations, work is done on site, and customers can talk with the team handling their jewelry. The family emphasizes bench craftsmanship, secure in-house work, and personal service—a useful combination when bringing in an heirloom, an engagement ring, or a watch for a repair assessment.

Services cover jewelry repairs and alterations, from ring resizing and prong or setting work to chain, bracelet, and clasp repairs. Watch services include battery and strap replacements, alongside cleaning, polishing, laser engraving, insurance valuations, and rhodium plating. The website says rhodium plating can be completed the same day at both stores; timelines for other work depend on the piece and its assessment.

Customers looking for a new piece or a way to rework an existing one can discuss a custom commission with the team. A project may begin with an idea, a stone, or jewelry ready for a new life; the process can include CAD design, diamond and gemstone sourcing, a choice of yellow gold, white gold, or platinum, manufacturing, and hand finishing. The stores also feature engagement rings, wedding bands, gold and silver jewelry, natural and lab-grown diamonds, watches, earrings, pendants, and gifts.

The company’s history helps explain its focus on direct, in-house repairs. Stephen spent years as a bench jeweler carrying out work for independent shops before opening his own workshop. His son Liam joined the family business and trained alongside him, later completing specialist diamond-setting training. The company describes this passing on of craft as part of keeping technical experience in the workshop and caring for each piece with an understanding of how it is made.

Hallmark Jewellers is at 8 The Cloisters, off Halsall Lane, in Formby. The Jewellers Bench is at 22 Albert Road, Widnes, Cheshire WA8 6JE; both addresses appear on the official website, and both stores have on-site workshops. The company also offers appointments for consultations and commissions, a useful option for a complex repair, a redesign, or a custom project that needs to be discussed before a piece is left in the workshop.

More than a traditional sales counter, the business gives customers access to the jewelers and watch specialists doing the work at each location. That makes it possible to discuss what can be repaired, adjusted, or redesigned and to talk through materials and finishes before making a decision. For readers in Formby, Widnes, and the wider Merseyside area, this guide brings the two stores, their workshops, and a range spanning everyday repairs to made-to-order jewelry together in one place.