Flame Crafters

Flame Crafters, fireplaces and fires for indoor and outdoor use

Flame Crafters is a British store dedicated to selling fire-based heating and ambience solutions. Its catalogue covers fireplaces and stoves for the home, as well as fire tables and fire pits designed for patios, gardens and outdoor spaces. The company presents itself as a retailer serving private customers and supporting purchases with advice before and after delivery.

Indoor fireplaces and stoves

The indoor range is organised into several product families. These include electric fireplace suites, electric stoves, media wall fires, log burners and bioethanol fires. Within the electric range, the site distinguishes categories such as front-facing, left or right corner insert and three-sided insert. In bioethanol, in addition to fireplaces, single-sided, corner and three-sided insert models are listed.

The log burner catalogue includes references from brands such as ACR and GoEco by Charlton & Jenrick. Among the models cited are the GoEco BakeChef, a wood-burning cooking stove with 5 kW output and an airwash system to keep the glass cleaner; several ACR Neo in 1C, 1P, 1F, 3C and 3P versions, with cabinet or pedestal base and 5 kW outputs; the ACR Rowandale, presented as a DEFRA-approved multifuel stove; the ACR Oakdale, made of cast iron and multifuel; and the ACR Novus, also a 5 kW multifuel stove. Most incorporate an Airwash system.

Outdoor fires and bioethanol

For outdoor use, the store sells gas and bioethanol fire tables and fire pits, with its own collections of tables for outdoor and indoor use. The site highlights the EcoSmart range of bioethanol fireplaces, which it presents as real flame with clean fuel and no need for a chimney or gas. Among the models in this range are the Pillar 3L, Stix, Vertigo 50 and Flex 68 BY.

Purchase, delivery and customer service

The company states that it handles enquiries by phone and WhatsApp, and that it is open seven days a week. It offers delivery and easy returns, and accepts payments via PayPal and Klarna. Its commercial policy includes a selection of hand-picked products and advice on using the equipment even after delivery. The site also publishes practical articles on installing and maintaining wood-burning stoves, such as installation in a new build, choosing the right model or placing one in a conservatory.

Location and contact

Phone: 020 8064 2361 · Email: hello@flamecrafters.co.uk · Hours: Open 7 days a week