Dahabshiil

Dahabshiil: international money transfers with over 50 years of experience

Dahabshiil is an international money transfer service that operates through its website and mobile app. The dahabshiil.com site is operated and provided by TalkRemit, which supplies the digital platform, payment technology, and regulated financial services infrastructure that support the online remittance experience. The company presents itself as a provider with more than 50 years of activity in the money transfer sector and a presence in communities across various countries.

Services and geographic coverage

The service allows international money transfers to more than 100 countries, with a special focus on transfers to Africa. Among the destinations mentioned are Somalia, Kenya, Ethiopia, Tanzania, Djibouti, Ghana, South Sudan, and Uganda. The platform supports sending in several currencies, including GBP, EUR, USD, and CAD, and offers flexible payment options.

The company describes its offering as a low-cost alternative, with reduced fees and competitive exchange rates. The site includes a Quick Quote feature to calculate the cost of a transfer before making it, with no hidden fees. An eWallet service is also offered, allowing you to store payment details and speed up future transfers.

Security and regulatory compliance

Dahabshiil states that its transactions are protected with SSL, digital certificates, and two-factor authentication. The company says it uses anti-money laundering (AML) systems and complies with applicable federal and state regulations. It also offers a money-back guarantee in case of issues.

The regulated infrastructure belongs to TalkRemit. TalkRemit Ltd is an electronic money institution authorized and regulated by the Financial Conduct Authority (FCA) of the United Kingdom, with registration number 900825. For customers in the European Economic Area, services are provided by TalkRemit AB, an electronic money institution regulated by the Swedish Financial Supervisory Authority (Finansinspektionen), with institution number 59248. For Canadian customers, TalkRemit Ltd is registered with FINTRAC and regulated by the Bank of Canada, with registration number M20348565.

Mobile app and sending process

The company offers a mobile app that allows you to send money and track transfers from your phone. The sending process is described in three steps: enter the amount, select the recipient (new or saved), and confirm the transaction. The company highlights that transfers and receipts are processed instantly.

Customer service

Dahabshiil offers customer service 24 hours a day, every day, via live chat and phone. The site also has a help center with frequently asked questions. At the time of the analysis, the company warned of longer than usual response times for chat and email support.

Social commitment

The company notes that over more than 50 years, it has contributed to corporate social responsibility initiatives in the Horn of Africa, with actions aimed at supporting communities, improving health, and promoting education for new generations.