Online Carpets

Online Carpets, online carpet and flooring store in the United Kingdom

Online Carpets is a British e-commerce business dedicated to selling floor coverings. Its catalogue is organised around carpets, vinyl flooring, laminate, LVT (luxury vinyl tiles), engineered wood, artificial grass and a section for underlay and accessories. The company presents itself as the largest flooring store in the United Kingdom and backs its offer with a lowest price guarantee, checked daily, free fast delivery and free samples so you can see the product at home before buying.

Carpets: styles, materials and brands

The carpet section includes options from £3.75/m² and allows filtering by colour (grey, beige, cream, black, brown, green, blue, red, pink, purple and multicoloured), by room (bedroom, living room, stairs and hallway, dining room and office), by price (cheap up to £9.99/m², quality between £10 and £15/m² and luxury above £15/m²), by style (Saxony, twist pile, loop Berber and Wilton), by material (100% polypropylene, wool, 100% polyester and 100% polyamide), by feature (soft, stain resistant, patterned, tartan, animal print, herringbone, striped, sparkle and kids) and by width (4 and 5 metres). Among the available brands are Cormar Carpets, Invictus Carpets, iSense Carpets, Abingdon Flooring, Associated Weavers, Stainfree Carpets, Wilton Royal Carpets and Love Story Carpets. The store also offers accessories such as carpet underlay, carpet tiles and carpet remnants.

Vinyl, laminate and LVT flooring

Vinyl is sold from £6.49/m² and can be filtered by colour, room, price (cheap up to £9.99/m², quality between £10 and £12.99/m² and luxury above £13/m²), style (wood effect, herringbone, tile, plain, stone, patterned, mosaic, marble and kids), backing type (foam or felt), width (2, 3 and 4 metres) and brand, with Tarkett among the options. Laminate starts at £7.69/m² and is organised by colour, price (budget up to £11/m², quality between £11 and £18.99/m² and luxury above £19/m²), room, style (wood effect, stone effect and herringbone effect), shade, thickness (6, 7, 8, 9, 10 and 12 mm) and brand, with Quick-Step, Balterio, Kronotex and Krono Original. LVT starts at £7.99/m² and is classified by colour, room, style (tile, wood and herringbone), shade, type (click or with built-in underlay), installation method (click or glue-down) and brand, with Quick-Step LVT.

Engineered wood, artificial grass and accessories

Engineered wood is offered from £19.99/m², with filters by colour, price (quality up to £24.99/m² and luxury above £25/m²), room, style (herringbone or plank), thickness (12 and 14 mm) and specific accessories such as door bars, profiles and adhesive. Artificial grass starts at £4.25/m² and is organised by price (cheap up to £9.99/m², quality between £10 and £16.99/m² and luxury above £17/m²), style (budget or realistic) and thickness (20, 30 and 40 mm), with accessories such as adhesive and jointing tape. The underlay and accessories section includes Cloud 9, Tredaire and budget carpet underlays, underlay for underfloor heating, door bars, grippers, spray adhesives, profiles and adhesives for vinyl, laminate, LVT and engineered wood.

Delivery, samples and price guarantee

The store offers free standard delivery on orders over £249 and free samples of all its carpet and vinyl products. The lowest price guarantee applies to all flooring and is checked daily. The site shows more than 40,000 five-star reviews and allows interest-free split payments via Klarna and PayPal.

Customer service and opening hours

The telephone customer service line operates Monday to Friday from 8:00 to 20:00 and Saturdays and Sundays from 9:00 to 17:30. The company publishes information on its website about delivery, contact, free samples, reviews and testimonials, as well as measuring and fitting guides and a door bar guide. It also has a blog and a customer hub to manage orders, invoices and addresses.