Connection Technologies

Connection Technologies: managed telecoms and IT for businesses in the UK

Connection Technologies is a British provider of telecommunications and technology services for businesses, operating since 1995. The company presents itself as independent and claims to have served more than 6,000 UK businesses, from sole traders to multinationals. Its registered office is at Fareham Innovation Centre, Merlin House, 4 Meteor Way, Fareham, Lee-on-the-Solent, postcode PO13 9FU, and it is registered in England and Wales with company number 11630924. In addition, Connection Technologies Limited is authorised and regulated by the Financial Conduct Authority with reference FRN 958225.

Corporate mobility services

The business mobile area includes voice and data contracts, handsets, data-only SIMs, mobile device management (MDM) and coverage checks. The company works with all major UK networks and carries out coverage analysis based on Ofcom data. Its mobile offering is presented as available from £5 per month, with the option of device management from £2 per device. It also offers mobile phone contracts for employees and guides on tax deductions for sole traders and limited companies.

Landlines, VoIP and contact centres

In fixed communications, Connection Technologies offers Business Landline – Hypercloud and Contact Centre – Hypercloud, cloud-hosted telephony solutions. The hosted VoIP service is described as an easy-to-use, feature-rich solution, with an indicative price from £15 per user. The proposition allows working remotely, in the office or on the move without the end customer noticing any difference. The company also offers UK phone number checking and guides on VoIP handsets and headsets.

Connectivity, energy and managed IT services

The catalogue includes business broadband, dedicated lines and full fibre with service level agreements, as well as comparison of gas and electricity energy suppliers. In the managed IT section, the company offers remote and on-site support, cybersecurity, SIEM monitoring, managed detection and response, and Cyber Essentials and Cyber Essentials Plus certifications. It also has free tools such as the broadband speed test, the mobile coverage checker, the email domain checker and the email breach checker.

Business finance and insurance

Through its Loans Hub area, Connection Technologies offers business loans, unsecured loans, merchant cash advances and access to the Government Growth Scheme. In insurance, it offers Keyman Insurance, business loan protection and shareholder protection insurance. The company publishes guides on loan requirements, approval timescales and alternatives in the event of rejection.

Customer service and coverage

The company highlights a service model with its own UK-based team, no overseas call centres, and a 45-second response guarantee. Each customer has direct access to their account manager. The company states that calls are answered in 45 seconds and that free quotes are prepared in 60 seconds. It serves large companies, SMEs and trades such as local plumbers or global airlines, according to its own presentation.

Free resources and tools

Connection Technologies maintains a resources section with guides on business mobile networks, cybersecurity, Cyber Essentials, mobile contracts with no upfront cost, Microsoft 365 setup and energy comparisons. It also offers online tools to check UK phone numbers, postcodes, broadband speed, routers, error codes, mobile coverage, email breaches and email domains. These utilities are based on Ofcom data updated weekly.

Location and contact

Fareham Innovation Centre, Merlin House, 4 Meteor Way, Fareham, Lee-on-the-Solent, PO13 9FU · Phone: 0333 015 2615 · Email: sales@connection-technologies.co.uk · Hours: Monday, Tuesday, Wednesday, Thursday and Friday: 09:00-17:30