Exeter Valet Port Parking

Valet parking with handover at the Exeter Airport terminal

Exeter Valet Port Parking is a local Devon company that provides valet and meet & greet parking for travellers departing from Exeter Airport. Its approach is based on eliminating the shuttle transfer: the customer drives to the P1 car park, located opposite the terminal, hands the keys to a uniformed driver and walks directly to the departures area.

The company presents itself as a local specialist in this type of parking and bases its advantage on its proximity to the airport and the service of a local team. The service operates 24 hours a day, 365 days a year.

How the meet & greet service works

The process is divided into three steps. First, the customer goes to the P1 car park at Exeter Airport and meets a ValetPort driver opposite the terminal; before the keys are collected, a digital check of the vehicle's condition is carried out so that it is recorded. Then, a fully insured driver takes the car to a secure compound located off-airport, near Exeter, where it is stored and the keys are tagged and locked in a secure cabinet. Finally, the company tracks the return flight, including any delays, returns the vehicle to the P1 car park and meets the customer in the arrivals area so they can drive home without waiting or shuttle buses.

Security measures and vehicle custody

The company details several measures aimed at protecting the car during the trip:

• Uniformed and easily identifiable drivers.
• Fully insured drivers.
• Digital vehicle condition checks on handover and return.
• Storage in a secure compound off-airport, near Exeter.
• Keys tagged and locked in a secure cabinet.
• 24/7 service, 365 days a year.
• Return flight tracking, even in the event of a delay.

The compound is presented as continuously monitored and the company states that it has insurance policies for the protection of the vehicle while the customer travels from Exeter.

Traveller profile and service rating

The company notes that customer feedback consistently highlights three aspects: the speed of handover at the P1 car park and the short walk to the terminal, clear communication throughout the process — calls, messages and flight tracking — and the service of a local team, with helpful drivers and professional care of the vehicle. The company refers to an external independent review platform to consult ratings.

Price and bookings

The site indicates an indicative rate of around £14 per day for a typical eight-day stay and presents the service as competitive against national operators. The company, which describes itself as a local Devon business, states that it focuses on keeping costs low and passing those savings on to the customer. Bookings are made through its own website, where the exact price and availability can be checked, and there is a section to manage existing bookings.

Customer service

The company can be contacted by email and telephone, and offers a contact form for enquiries. It states that it is available to answer questions and handle changes to travel plans or special requirements from customers.

Location and contact

Phone: 01392 592360 · Email: park@exetervaletportparking.co.uk · Hours: 24/7 service, 365 days a year