Travel Insurance Saver

Travel insurance from a British family business with half a century of history

Travel Insurance Saver is a trading name of Rothwell & Towler Ltd, a family insurance business that began operating in 1973. The Travel Insurance Saver brand emerged from that business in 2018 with the aim of offering simple, streamlined purchase of travel policies without compromising on quality cover. The company operates as an appointed representative of Crispin Speers & Partners Ltd, authorised and regulated by the UK Financial Conduct Authority (FCA) under register number 311507.

Policy range by type of trip

The offering is organised according to the traveller's needs and allows individual quotes to be requested:

• Single trip travel insurance, for a one-off trip abroad, with no age limits.
• Annual insurance, designed for those who travel more than once a year.
• Winter sports insurance, with specific policies for those who take part in snow activities.
• Cruise insurance.
• Medical insurance, which can cover hundreds of medical conditions.
• Group insurance, which allows an entire family or group to be insured under a single policy.

Policies include cover for medical expenses, trip cancellation and loss or theft of belongings, as well as sports and activities automatically included, instant compensation for flight delays and coronavirus-related cover. The company states that its Gold policies are rated 5 Star by Defaqto.

Relationship with AXA and claims handling

Travel Insurance Saver has established a partnership with AXA that provides the technical backing of a major insurer. Claims are handled directly by AXA and its claims team, which can be accessed through an online claims portal or by phone. The company also offers 24/7 access to emergency medical care and GP advice.

Pre-existing medical conditions and customer service

One of the features the company attributes to the Rothwell & Towler brands is the application of premiums as close as possible to customers with medical conditions, arguing that these should not prevent people from enjoying a trip. Customer service is provided from a UK call centre, open Monday to Friday, and also by email. Policies can be purchased online or by phone, and the company states that it is possible to obtain a policy in as little as five minutes.

History and reviews

The company traces its origins to 1973, when the small family business Rothwell & Towler was launched, and emphasises that half a century later it maintains the same approach of fairer, more personal insurance. On Trustpilot, the site shows an 'Excellent' rating based on more than 10,000 customer reviews. Policies are offered on a non-advised basis and premiums and availability of cover may vary depending on each applicant's circumstances.

Company details and registered office

Rothwell & Towler Ltd is registered in England under number 08294942 and has its registered office at St Clare House, 30-33 Minories, London. The operating address shown on the site is Winslade House, Manor Drive, Clyst St. Mary, Exeter.

Location and contact

Winslade House, Manor Drive, Clyst St. Mary, Exeter EX5 1FY · Phone: 0345 812 0047 · Email: info@travelinsurancesaver.co.uk · Opening hours: Monday to Friday 09:00 to 17:00