PERGOLUX UK

PERGOLUX aluminium pergolas for the British climate

PERGOLUX UK sells aluminium louvred pergolas and conservatories designed for outdoor use all year round. The company presents its products as designed in Norway and adapted to UK weather conditions, with an aluminium structure and systems designed to withstand wind, rain and snow.

The range is organised into several series. The fourth generation (S4) includes the Pergola 4 Lite, Pergola 4, Pergola 4 Pro and Pergola 4 Pro Max models, the latter being the highest option in the range. The firm also keeps models from the previous series, such as the S2, and a selection of clearance units.

Differences between the Series 4 models

• Pergola 4 Lite: basic aluminium pergola with manually operated louvres.
• Pergola 4: manual version of the range, with aluminium louvres.
• Pergola 4 Pro: motorised pergola, highlighted in the catalogue as the best seller.
• Pergola 4 Pro Max: premium motorised model, with wider louvres and additional size options in freestanding and wall-mounted configurations.

The catalogue consulted showed reference prices for these four models, with discounts applied to the previous price. The company also offers a custom design service for bespoke configurations.

Technical solutions of the fourth generation

The Series 4 incorporates a mounting system called RapidLouver™, with pre-assembled roof panels and click-in fitting which, according to the company, reduces roof installation time from approximately one hour to under fifteen minutes. The Pro and Pro Max models add structural reinforcement and motorised arms with higher torque, as well as double-walled louvres that increase snow-load capacity.

The RainLUX™ drainage system incorporates an updated drip guard to improve water drainage and reduce noise during louvre movement. On the Pergola 4 Pro Max and freestanding Pergola 4 models, installation no longer requires silicone.

The SnapFIT™ accessory channels, integrated into all fourth-generation models, allow accessories to be added without drilling and without damaging the powder coating of the structure.

Accessories and modular complements

The company sells a line of accessories compatible with its pergolas: glass walls, aluminium slat walls, retractable screens, heaters and LED lighting for pergolas. It also offers awnings and a range of conservatory products. The iOS and Android app is among the resources the firm makes available to users.

Installation, delivery and warranty

The products are designed to be assembled by two or three people, with installation guides and videos for self-assembly. For those who prefer a professional installer, the company refers to a recommended installation service. Orders are usually delivered within six to ten days, with free shipping on orders over £1,000, and custom models may take a little longer. The firm offers financing through SplitIt and a warranty of up to ten years.

Commercial presence and customer service

PERGOLUX UK states that it has more than 6,500 customers in the UK and has showrooms that can be visited, as well as telephone and chat support. The design team handles enquiries Monday to Sunday and offers free video consultations for projects. The company also publishes a help centre, a blog and a customer referral programme.

Location and contact

Phone: +44 1235 619405 · Email: customerservice@pergolux.co.uk · Hours: Monday to Sunday, 09:00 - 17:00