Japebo

Japebo, accessories and spare parts for hearing aids from all brands

Japebo is an online store dedicated to selling accessories and spare parts for hearing aids. Its catalogue covers the main brands in the sector and is organized both by product type and by manufacturer, so users can find the replacement part compatible with their specific model.

The company presents itself as a supplier of original accessories at affordable prices, and notes that in some countries public support is available for hearing aids but not for their accessories, which can make it more advantageous to buy the latter from their store.

Catalogue by product type

The range is grouped into several families of accessories and spare parts:

• Batteries
• Cases
• Chargers
• Domes
• Hooks
• Maintenance items
• Microphone filters
• Receivers
• Retentions
• Thin tubes
• Wax guards
• Wireless accessories

Wireless accessories and connectivity

Many of the recent accessories work via Bluetooth technology, which allows them to be operated wirelessly with a discreet remote control or with a mobile phone. The store describes the possibility of connecting hearing aids to a smartphone, tablet or computer to stream sound directly to the hearing aid.

The catalogue also includes discreet microphones and transmitters, designed to improve clarity in face-to-face or distant conversations, for example when attending a lecture. Products that connect the hearing aid to the television are also mentioned, so that the user can adjust the volume to their liking without affecting the other people present in the room.

Maintenance and cleaning

Japebo sells the items needed for the daily care of hearing aids: cleaning wipes, ear sprays, brushes, air blowers and drying boxes. The company reminds customers that these items are part of the usual cleaning and disinfection of the device.

It also offers the spare parts that must be replaced on a monthly basis. These include all types of wax filters, which guarantee a stable flow of sound from the hearing aid to the ear and prevent the device from becoming blocked, and domes — also called domes, tips or eartips — which the company recommends changing once a month for hygiene reasons.

Retention and support accessories

The store has different types of ear grips, which help keep the domes inside the ear. They are indicated for sports, long walks in nature or for those who notice that the end piece comes loose. Depending on the hearing aid brand, these products are given names such as ear grips, sport locks or concha locks, the latter associated with Signia and Siemens.

Available brands

The catalogue is organized by manufacturer and includes, among others, the following brands: Bernafon, Oticon, Phonak, ReSound, Rexton, Signia, Unitron, Widex, Beltone, Starkey, Siemens, Interton, Audinell, Connexx, Danalogic, Danavox, Dreve, Hansaton, Jabra, MG Development, Philips, PowerOne, Rayovac, Sonic and Varta.

For each of the main brands, specific categories are offered for batteries, chargers, domes, hooks, maintenance, microphone filters, receivers, thin tubes, wax filters and wireless accessories, with particularities depending on the manufacturer, such as Corda from Oticon, Anchor from Widex, Concha Lock from Signia and Rexton, Sport Locks from ReSound and Starkey or DEX from Widex.

Batteries and sample products from the catalogue

In addition to accessories, the store sells hearing aid batteries from the major brands, including Oticon and Siemens. The catalogue showed, among other items, the PowerOne 10 battery, the PowerOne 13 and the PowerOne 312, the CeruShield disk, the Cerustop, the cleaning brush, the GN-59 cleaning cup, the 30 ml cleaning spray, the cleaning tablets, the cleaning wipes, the drying capsules, the Odinell ear spray, the Oticon ProWax miniFit, the Otofloss and the SkinCare gel.

Shipping, returns and customer service

The store advertises fast delivery, with an express shipping option, and free shipping on purchases over 70 pounds. It applies a 90-day return policy and offers the possibility of asking questions to hearing aid specialists. The website is available in pounds sterling and has a newsletter for news, events, sales and offers.