Checks Direct

Checks Direct: background checks and DBS checks in the UK

Checks Direct presents itself as an independent provider of online employment and background screening, with services including DBS checks, ID checks and right to work checks. The company states that it is an approved umbrella body of the Disclosure and Barring Service (DBS) and has 20 years of experience in the sector. Its activity is aimed at protecting people, data and organisations through screening processes tailored to each client's needs.

Screening and verification services

Checks Direct's catalogue covers a wide variety of checks, all managed through its online portal. Among the featured services are:

• Basic, standard and enhanced DBS checks.
• Volunteer DBS checks.
• DBS status checks.
• DBS Route 2 checks.
• ID checks.
• Right to Work checks.
• Employment History checks.
• Employee Credit checks.
• Driver Licence checks.
• Section 128 checks.
• Overseas checks.
• Prohibition From Teaching checks.
• Directorship checks.
• Bespoke checks.
• Adverse Financial checks.
• Full pre-employment screening that validates employment history, education and references.

The company also offers additional services such as Adult First checks and DBS Status checks, as detailed on its website.

Online hiring process

The application process is carried out entirely online through its own portal. Clients can register for free in a few minutes, submit applications and manage checks from a dashboard. The Checks Direct team reviews each application to ensure that the information is accurate and valid before processing. Once completed, the client is notified of the availability of the results. The company highlights its ability to handle from 10 to 10,000 checks, with fast turnaround times and no fixed-term contracts, set-up fees or annual fees.

Commitment to security and quality

Checks Direct holds certifications that support its processes: Cyber Essentials Plus, ISO 14001, ISO 9001 and ISO 27001. These accreditations reflect its focus on information security and quality management. In addition, the company describes itself as an approved umbrella body of the DBS, which allows it to act as an authorised intermediary for carrying out DBS checks in the UK.

Sectors served

The company provides services to a wide range of industries across the UK, including the public, private and non-profit sectors. Among the specific areas it serves are:

• Care.
• Contractors.
• Drivers & Transport.
• Financial Services.
• NHS & Healthcare.
• Nursery & Childcare.
• Education.
• Security.
• Social Work.
• Training.

These sectors often require thorough checks to comply with current legislation and safeguard employees and communities.

Customer service and experience

Checks Direct emphasises personalised attention and expert support. According to the testimonials on its site, clients value the speed, reliability and the treatment received from the team, mentioning an account manager named Claire for her efficiency and dedication. The company states that its customer service has been award-winning and that its team is dedicated and accredited to offer individualised advice at every stage of the process.

Resources and updates

The Checks Direct website includes a news and insights section with articles on topics such as background checks in the gig economy, sectoral variations in checks, DBS-regulated activity, checks for private tutors and changes to DBS check fees from 2 December 2024. This section aims to keep clients informed about regulatory and industry practice developments.