Umega

Umega, letting and estate agents in Edinburgh and East Lothian

Umega is a letting and estate agency based in Edinburgh that also operates in East Lothian. The company presents itself as an alternative to traditional agents, with a model based on clear communication, taking responsibility, and following through on commitments. Its activity covers lettings management and residential sales, serving landlords, tenants, buyers, and sellers.

Letting services for landlords

The agency structures its letting services according to the landlord's profile. For first-time landlords, it offers support with legal setup, finding tenants, and compliance. For landlords switching agents, it handles the transfer process, including paperwork, tenant communication, and compliance aspects. It also serves landlords who self-manage their properties and want to delegate repairs, rent collection, and regulations, as well as investors expanding their portfolios, with services ranging from lettings and compliance to off-market deals and performance reports.

Property sales and estate agency marketing

In sales, Umega designs marketing strategies tailored to each property. The agency highlights the use of professional photography, video, and drone aerial shots to present homes. Its services include new build sales. The company also offers an instant valuation through its website.

Local presence and offices

Umega has offices in Edinburgh and Dunbar, allowing it to cover both the city of Edinburgh and the East Lothian region. The company mentions examples of neighbourhoods and towns such as Bruntsfield, Newington, Liberton, Quartermile, West End, Tranent, Dunbar, and North Berwick, reflecting its area of operation. Its main office is on Brunswick Street, Edinburgh, and it has a portfolio management office on Ferry Road, as well as the East Lothian office in Dunbar.

Track record and awards

The company states it was recognised as UK Agent of the Year in 2021 and holds an exceptional rating in the Best Agents Guide. It also presents itself as the highest-rated letting agent in the country, with a score of 4.7 stars based on 1,788 Google reviews. The firm indicates it has been operating in the sector for twenty years.

Support for tenants and landlords

Umega describes a support process for tenants that covers everything from selecting the property to signing the contract and ongoing management. For landlords, it offers portfolio management services, including HMO licence applications and issue resolution. The agency provides tenants with a system to report repairs.

Offices and locations

Main office: 94-96 Brunswick Street, Edinburgh EH7 5HU

Portfolio Management office: The North Quarter, 496 Ferry Road, Edinburgh EH5 2DL

East Lothian office: 10B High Street, Dunbar EH42 1EL