Medicann

Medicann, virtual medicinal cannabis clinic in the UK

Medicann is a UK-based medicinal cannabis clinic serving patients in England, Scotland, Wales, Northern Ireland, Jersey, Guernsey and the Isle of Man. Its care model is entirely virtual: consultations are conducted remotely and dispensing is managed through an e-pharmacy, with treatment delivered to the patient's home. The company presents itself as part of the Medicann group, with clinical activity specialising in medicinal cannabis since 2019 and more than seven years of experience in this field.

Access process for new patients

The clinic structures patient onboarding into four steps. The first is completing an online eligibility form which, according to the company, takes less than sixty seconds; if the patient is eligible, they receive an email with a link to download the Medicann app. The second step is a free consultation with a clinician, in which the condition, medical history and previous treatments are reviewed. The third is admission as a patient, with secure storage of information and confidential communications. The fourth is receiving the prescription, which is dispatched the same day securely to the patient's home.

Conditions assessed and clinical criteria

Medicann conducts consultations with qualified doctors experienced in prescribing cannabis-based products for medicinal use (CBPMs). The clinic assesses eligibility for a wide range of conditions, including chronic pain, sleep disorders, neurodevelopmental conditions, gastrointestinal disorders and inflammatory bowel diseases. Assessment is carried out on a case-by-case basis, after reviewing the patient's medical history and previous therapies.

Prescribed treatment formats

After the consultation, the specialist doctor determines the most appropriate format for each patient. The clinic prescribes cannabis-based products for medicinal use in several presentations: cannabis oils for oral administration, intended for controlled and consistent dosing; capsules, described as a discreet and familiar format for some patients; and dried flower for vaporisation, indicated for use with a medical-grade vaporiser. The company stresses that there is no single product recommended for all patients and that treatment is personalised and prescribed only after careful review.

Cost model and included services

The clinic presents itself as the lowest-cost in the UK and details a pricing structure with no fees for repeat prescriptions or follow-up appointments. Registration and consultations are free for life, so the patient only pays for their medication and fast home delivery, stated at £4.99. The company also offers a free patient app to manage appointments, track treatment and access support.

Track record, awards and scope of activity

Founded in 2019, Medicann describes itself as a family-owned, multi-award-winning clinic. Its activity extends to the UK, the Channel Islands and the Isle of Man, and it presents itself as the first virtual medicinal cannabis clinic in the UK to offer free sign-up. The company states it has treated thousands of patients and says it maintains relationships with authorised suppliers in the sector to uphold professional standards and patient access. It also indicates that its work has been recognised by organisations in the medicinal cannabis sector and by media and specialist publications.

Patient-centred care and reducing stigma

The clinic describes its approach as centred on listening to the patient and offering honest clinical advice throughout treatment. Among its goals, it states it aims to improve accessibility, transparency and affordability of regulated medicinal cannabis for eligible UK adults, as well as to reduce the stigma associated with these treatments through outreach and education. The site includes testimonials from patients with chronic pain, Tourette syndrome, COPD and epilepsy, from Jersey and Guernsey, who value the ease of the process and the care received.

Location and contact

1-3 Dalhousie Terrace, Edinburgh, City Of Edinburgh, Scotland, EH10 5NE