Lacey Plumbing & Heating

Lacey Plumbing & Heating: plumbing and heating for homes and businesses in Greater Manchester

Lacey Plumbing & Heating is a company with over twenty years of activity providing plumbing and heating services to both domestic and commercial clients in Greater Manchester and the North West of England. Its offering combines installation, maintenance and repair work, with a focus on operational continuity for businesses and care for the home.

Commercial services

For the commercial sector, the company focuses on minimising downtime and ensuring regulatory compliance through proactive support. Its services include commercial refurbishment and fit-out, boiler repair and servicing, and maintenance and repair of plumbing and heating systems. It also covers M&E (mechanical and electrical) projects and planned preventative maintenance (PPM) contracts for boilers, plant rooms, gas installations and complete mechanical systems in schools, offices and managed estates.

Domestic services

In the residential sector, Lacey Plumbing & Heating carries out boiler installation and repair, boiler servicing and maintenance, central heating installation and plumbing repairs. The company offers free quotations and transparent advice for home improvement work.

Coverage and offices

The company serves domestic and commercial clients in Greater Manchester and the North West of England. It has offices in Edenfield (BL0 0RE) and works regularly in Bury, Bolton, Rochdale, Manchester, Salford, Oldham and Rossendale. Larger commercial projects, such as fit-out, M&E and maintenance, can be covered in more distant areas. To check exact coverage, the company provides a contact phone number and email address.

Guarantees and accreditations

Lacey Plumbing & Heating is a Worcester Bosch Accredited Installer, which allows it to offer manufacturer guarantees of up to 12 years on new boilers of that brand. All installation and repair work is guaranteed, with a 3-month labour guarantee. The company is Gas Safe registered, SafeContractor approved, TrustMark endorsed and SSIP assessed. Its engineers are insured and qualified.

Finance and payment methods

The company accepts all major debit and credit cards, as well as bank transfer (BACS). For domestic customers, it offers 0% finance on Worcester Bosch installations, subject to status. For commercial fit-out and M&E projects, payment is made according to agreed terms.

Scheduled maintenance

Planned maintenance is a core part of the business. Homeowners can take out the Lacey Service Plan, which covers annual boiler servicing, gas safety checks and priority callouts. For commercial clients and facilities managers, the company designs tailored planned preventative maintenance (PPM) contracts for boilers, plant rooms, gas installations and complete mechanical systems in schools, offices and managed estates.

Emergency response

For emergencies such as burst pipes, leaks, lack of heating or boiler breakdowns, engineers based in Bury aim to attend the same working day. During periods of high demand, response is within 24 hours. Commercial clients with a maintenance contract receive priority response with defined service level agreements (SLAs).

Customer reviews

The company has more than 500 five-star reviews, according to its own presentation, and a score of 281 reviews on Google. Comments highlight the speed, efficiency, cleanliness and attentiveness of the team, as well as the resolution of issues outside normal working hours.

Location and contact

Unit 9, Bridgemills, Rochdale Road, Edenfield, BL0 0RE · Phone: 0161 884 1106 · Email: office@laceyplumbing.co.uk