Big Brown Box

Big Brown Box, cardboard boxes and packaging materials for moving in the UK

Big Brown Box is a British online store dedicated to selling cardboard boxes, moving kits and packaging accessories for home and office moves. The company is part of Ferrari Packaging and presents itself as one of the largest cardboard box suppliers in the UK, with over 50 years of experience in the packaging sector. Since 2000 it has helped individuals and businesses move by supplying moving kits, boxes and accessories directly to their door.

Range of boxes and moving kits

The range includes cardboard boxes of different strengths and sizes, with light-duty and heavy-duty options. Featured products include large boxes for storage and packing, extra-tall wardrobe boxes, archive boxes, television packing boxes and double-wall corrugated cardboard boxes. The store organises part of its offering into complete moving kits for 2-3, 3-4 and 4-5 bedroom homes, as well as office moving kits, including a large office kit. The kits bring together large boxes, bubble wrap, packing tape and other accessories needed for the move.

Protective materials and packaging accessories

In addition to boxes, Big Brown Box sells protective materials such as bubble wrap, foam wrap, paper packaging and polyethylene covers for furniture and mattresses. The accessories section includes packing tapes, tape dispenser guns, box cutters and marker pens. For postal shipments it offers postal bags with bubble lining in sizes ranging from A000 to K7.

Shipping and how the store operates

The store dispatches orders received before 2pm Monday to Friday on the same day, with next working day delivery as a target, although not guaranteed. The site states that orders can be placed without prior registration, although it is possible to create an account to manage orders. Online payments are processed via Sage Pay and PayPal, and the site displays the Amex, Maestro, Mastercard, Visa and Verified by Visa brands.

Customer service and moving resources

The company offers telephone support and live chat, and publishes guides and tips on moving in its blog. It has informative sections on returns policy, FAQs, quality guarantee and a price match promise. The site includes customer testimonials from different areas of the UK, such as Wales and Luton.

Location and contact

26 Peel Park Place, College Milton South, East Kilbride, G74 5LW