Tropical Sky

Tropical Sky: tailor-made luxury holidays worldwide

Tropical Sky is a British travel agency that presents itself as a specialist in luxury holidays and tailor-made travel worldwide. Its offering covers destinations in Africa, Australia and New Zealand, the South Pacific, the Caribbean, Dubai and the Middle East, Europe, the Far East and Asia, the Indian Ocean, North America, Antarctica and the Arctic, and South and Central America. The company also operates specialist regional brands, such as Africa Sky, Australian Sky, New Zealand Sky, American Sky and Canadian Sky, where the corresponding destinations can be viewed.

Holiday types and services

Tropical Sky's catalogue is organised into different holiday types: adult only, adventure, all inclusive, cruise, family, honeymoons, luxury, safaris, tours, twin and multi centre, villas and weddings. The agency states that its specialist advisors help create bespoke holiday experiences and that they offer expert advice and impeccable service from start to finish. Featured services include tailor-made tours, multi-centre trips, beach holidays, weddings and honeymoons.

Featured destinations

The website shows a wide selection of destinations. In Africa these include South Africa, Kenya, Tanzania, Zanzibar, Botswana, Zambia, Uganda, Namibia, Zimbabwe, Rwanda and Victoria Falls. In the Caribbean they include Antigua, Bahamas, Barbados, British Virgin Islands, Cancun, Dominican Republic, Grenada, Grenadines, Jamaica, Mexico, St Kitts and Nevis, St Lucia and Tobago. In Dubai and the Middle East, Abu Dhabi, Dubai and the Emirates, Ras Al Khaimah and Qatar appear. In Europe, the Canary Islands, Cyprus, Croatia, Greece, Italy, Turkey and Ikos Resorts are offered. In the Far East and Asia, Bali, Cambodia, China, Hong Kong, India, Japan, Malaysia, Singapore, Thailand and Vietnam are listed. In the Indian Ocean, the Maldives, Mauritius, Seychelles, Sri Lanka and Zanzibar appear. In North America, Florida and Hawaii are included, along with destinations in Canada. In South and Central America, Costa Rica, Ecuador and the Galapagos Islands, and Peru appear.

Experience and awards

The company describes itself as award winning and states that its awards reflect its dedication to creating tailor-made holidays. In 2025 it received the Feefo Platinum Trusted Service Award for its excellence in customer service. It also states that its specialist travel advisors have extensive experience and knowledge of the destinations and resorts it sells. The website includes customer testimonials highlighting the service received, the speed of response and the usefulness of the recommendations.

Financial protection and guarantees

Tropical Sky states that it safeguards its customers' money with ATOL protection and that it holds membership of codes of best conduct. The company specifies that the air holiday packages shown are protected by ATOL of the UK Civil Aviation Authority, with ATOL number 9759.

20th Anniversary Collection and offers

The agency presents a special collection for its 20th anniversary, described as twenty years of extraordinary escapes, with limited-edition journeys across seven continents. It also announces offers and savings on holidays worldwide, and a limited-time offer to pay the deposit in two instalments for holidays from May 2027. It also offers free travel guides packed with destination highlights, hidden gems and expert advice.

Customer service and opening hours

Tropical Sky's customer service team is available by phone and email. According to the information on the website, telephone opening hours are 9am-7pm Mon-Fri and 9am-5pm Sat-Sun. The company states that, on average, calls are answered within three rings and that it also responds to emails quickly.

Location and contact

Tropical House, Garland Road, East Grinstead, West Sussex. RH19 1NJ · Phone: 01342 310596 · Email: info@tropicalsky.co.uk · Opening hours: 9am-7pm Mon-Fri / 9am-5pm Sat-Sun