Willowbrook

Willowbrook, British manufacturer of riser recliner chairs and adjustable beds

Willowbrook is a British company dedicated to the manufacture and sale of home mobility furniture. Its catalogue is built around four main lines: riser recliner chairs, home care chairs, adjustable beds and hospital beds. The company operates under the trading name Willowbrook, owned by Ashley Anderson, and has three decades of experience in the sector.

Own manufacturing in the UK

The company produces its chairs and beds in its own factory located in the heart of the West Midlands, in the United Kingdom. According to its presentation, all items are British-made and handcrafted by its artisans. The firm emphasises that, unlike other suppliers, it directly controls the production of its recliners and adjustable beds.

The process combines traditional manufacturing methods with selected materials: the frames are constructed with birch to guarantee a solid base, the springs are intertwined serpentine type to provide comfort, and the upholstery is carried out by specialised seamstresses. The company offers hundreds of options of fabrics, leathers and patterns to personalise each piece.

Home demonstration service and delivery

Willowbrook offers a free, no-obligation demonstration at the customer's home, where it is possible to try the product features, browse the range of fabrics and learn about the available accessories. The company also offers an express manufacturing service: certain models are made to order and delivered within seven days.

All furniture includes free delivery. The service includes the removal of old furniture and packaging, so the customer does not have to handle anything.

Warranty and technical assistance

Willowbrook riser recliner chairs and adjustable beds are sold with a three-year warranty as standard. In the event of an issue, the company sends its own trained engineers to repair the problem at the customer's home, without the need to move the furniture.

Materials and sustainability

The company states that all its furniture is made sustainably. Among the measures it mentions are the production of its own energy, planning for fuel efficiency, collaboration with charities to reuse products, reducing carbon footprint, responsible sourcing of materials and recycling everything possible. The removal and management of old furniture is part of this approach.

Recognition and clientele

Willowbrook is a member of The Furniture Ombudsman and states that it adheres to its code of practice. The company reports having more than 100,000 satisfied customers and an excellent rating on Trustpilot. In its own presentation it describes itself as a leader in the mobility sector, with more than 29 years manufacturing riser recliner chairs, adjustable beds and bath lifts.

Advice resources

The company maintains a hub of guides and tips focused on comfort, independence and confidence at home. Among the published contents are exercises that can be done from a riser recliner chair, explanations of how adjustable beds and riser recliner chairs work, and buying guides for hospital beds and home care chairs.

Featured catalogue

The shop catalogue shows several models, including the Hanbury riser recliner chair, the Coniston riser recliner chair, the Genoa adjustable bed and the Phoenix adjustable bed. The website indicated discounts of up to 50% on some of these products within its summer campaign.

Location and contact

Willowbrook, Mercury House, Kingswood Road, Hampton Lovett, Droitwich Spa, Worcestershire WR9 0QH